[Resolved] Maxbhi / Elcotek Telecom — order item unable to cancel and refund not initiated | |||||
I order a item nubia z17 mini lcd screen replacement and order number is #764406 and #764423. Both of the order i paid full amount for each rs.2695 and rs.2929 via online. I want to cancel one of my order (Order id - #764406 in rs.2695) in my respected maxbhi account. I want to cancel my one of the order id #764406 once i clicked to cancel my order prompt box is opened and i gave okay but my amount is not even refunded even my bank account or maxbhi account. I want my amount to refund with my bank and one more things can i want my order product Was this information helpful? | |||||
Feb 20, 2018 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Jan 20, 2018 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Prabakaran L Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As per your request we had cancelled your Order #764406 and processing Order #764423 only. For any query regarding your order you can call us on [protected] or you can mail us on [protected]@maxbhi.com, please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at https://www.consumercomplaints.in so that other users can get to know the actual process regarding the same.
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318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
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