[Resolved] Maxbhi / Elcotek Telecom — Order was cancelled automatically but didn't provide the refund

helenvijay

Address:	Chennai, Tamil Nadu, 600042
Website:	www.maxbhi.com

My order no #514526

The order for battery - 'battery for xolo play tegra note ' was cancelled by maxbhi.com's end. No intimation. The amount 341 is credited as e-wallet which i never asked for.

These guys are a bunch of pathetic online retailers. They show the products are "in stock" but when you place an order, they will cancel your order after 4-5 days saying that they don't have the product.

The amount is yet to reflect in my bank account.

I'm highly disappointed. Transfer the amount to my bank account.

Regards
Vijay

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Jul 24, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Palaniappan VR Sir, , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #514526 with maxbhi.com is got cancelled and you had used your e-wallet money in this Order #516598. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.