Maxbhi / Elcotek Telecom — Ordered product not dispatched

Address:

Sholurmattam, kotagiri, Nilgiri, pin- 643216

My maxbi order number 3495967. And another order number 3517649
I ordered on 28.06.2021. and 03.07.2021. But still the product not dispatched. Your maxbi customer service also not working due to covid pandamic, atleast you can serve via email but there is no way to msg u. You also not giving any message about that orders. Pls respond for this message.i am very dissapointed.