[Resolved] Maxbhi / Elcotek Telecom — problem in refunding money.

SIVASYAM S

from Perumbavoor, Kerala

Website:

www.maxbhi.com

Hi,

I have bought an item from maxbhi.com

After placing order, they said that the item is no longer available and returned money to my wallet. I asked them to return it to my bank account. Suddenly the amount is deducted from my wallet and they said that the refund is started. They kept me waiting for over 15 days and now it’s nearly month. I still haven’t received my money. I created two support tickets and still there is no response from their side. My order number at maxbhi is 765570.

I never expected such a fraudulent activity from maxbhi

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Mar 16, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. M.P. Sasidharan ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #765570 with maxbhi.com. Its already completely refunded from our-end by you only sir and the Bank Ref # - 031248, kindly check this with your bank and and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.