Maxbhi / Elcotek Telecom — Product Damaged in Shipping, Asking Customer to follow with Bluedart

Address:318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh New Delhi New Delhi District Delhi India - 110005

Product display came broken and cliamed the replacement request within warranty period ( Warranty till 4th October 2021), but maxbhi declined the replacement request and asking me to follow up with bluedart to get the damage charge.

Product Name: LCD with Touch Screen for OnePlus One - Black (display glass combo folder)
Order Date : 23rd Sep 2021
Order id : 3834671
Replacement id : #43222
Replacement raised date : 25th Sep 2021

Screenshot attached of their response, asking customer to follow up with bluedart though warranty raised within in replacement period.
+6 photos
Was this information helpful?
No (0)
Yes (2)
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Complaint comments 

Comments

Maxbhi.com is cheating everyone. Don't buy from them.
You have to approach the Consumer court against Maxbhi. They think that they can cheat the customers with impunity.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maxbhi / Elcotek Telecom
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    1617
    Pending
    0
    Resolved
    820
    Maxbhi / Elcotek Telecom Phone
    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
    View all Maxbhi / Elcotek Telecom contact information