[Resolved] Maxbhi / Elcotek Telecom — Recover my money from ewallet to my bank account.

hasham sharieff

from Bengaluru, Karnataka

Address:	Bangalore Urban, Karnataka, 560052
Website:	www.maxbhi.com

Order #354653 They can't refund my money to my bank account. Their is no place requesting refund or transfer to my account. Ebay, amazon can transfer to my account without any delay. They hold my money, they have send me a mail about transfer to my account but their is no link to do it. I need my money very soon.
please mention clearly wheter product is avilable or not while shopping only .you guys telling out of stock and canceling my order after placing my order so please mention correctly thanks.
Name hasham sharieff km
email [protected]@gmail.com.

Was this information helpful?

No (0)

Yes (0)

Nov 7, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr, Hasham Sharieff K M, , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your Order #354653 with Maxbhi.com. I had closely checked your order and we haven't found any request for refund to bank from your end, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support cheat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.