[Resolved] Maxbhi / Elcotek Telecom — refund for the order to the bank

Balaji Raghuram

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 110005
Website:	www.maxbhi.com/index.php?q=delhi&dispatch=store_locator.search&x=0&y=0

Hi,

I have ordered a nubia z11 mini digitilizer but the order was cancelled by the seller and refund to the bank was initialized on aug 1st of 2017 but still now it is not reflecting in my bank.

Tried calling them they say give us 24-48 hours to solve this issue still not resolved.

They always say write email and the issue will be solved then why hell they are using a customer care number for taking issues.

Alwways get reply very slow and ask's aditional time for it.

Tried all possible ways communicating them for transaction id for refund still now no response.

My order number's are 566087 & 566087

Was this information helpful?

No (0)

Yes (0)

Sep 12, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Balaji Raghuram Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #566087 with maxbhi.com. and confirmed with you on call, shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.