[Resolved] Maxbhi / Elcotek Telecom — refund | fraud service

Subir Sutradhar

from Guwahati, Assam

Address:	110005
Website:	www.maxbhi.com

I had ordered full body housing for asus zenfone 2 laser ze550kl - black
Code: et-housing[protected] from this stupid company 2 times, first time it got cancelled with below reasons,
Date action
27/06/2017, 01:03 pm status change
Refund to bank - cancelled
27/06/2017, 01:03 pm status change
Cancelled - refund to bank
25/06/2017, 12:59 pm status change
Refunded to ewallet - cancelled
25/06/2017, 12:59 pm status change
Under process #1 - refunded to ewallet
25/06/2017, 11:02 am status change
Approved - under process #1
24/06/2017, 12:29 pm status change
Incomplete - approved
24/06/2017, 12:27 pm create

I reordered it, as i saw there was a price difference, and it said product was available, so i reordered it, but again same case...

Now i am quite shocked to see they dont reply to my email, and i have been trying to call them i stayed on their line for 20min but no body picks up. Refund to bank was also cancelled no reason.

Please help me get my money back, such eportals should be deleted from internet.

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Aug 17, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Jul 17, 2017

Updated by Subir Sutradhar Hi,

The order ID are: #518586 and #517296
And my registered email id is: [protected]@gmail.com

Verified Support

Jul 17, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Subir Sutradhar Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your both the Order #518586, #517296 with maxbhi.com. It has been completely refunded from our-end by you only Sir and shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.