[Resolved] Maxbhi / Elcotek Telecom — refund money to bank account

Pranjal Kr Engti

from Tinsukia, Assam

Address:	New Delhi, Delhi
Website:	Maxbhi.com

I, pranjal kumar engti order a mobile lcd screen order no #639684 but afer payment & order confirmation i receied mail that your order has cancel and order payment return to maxbhi e-wallet. Now i want transfer the e-wallet money to my bank account but there have no any option to tranfer money from e-wallet to bank. Therefore kindly transfer my money to my bank account.
Here my order details:
Order #639684 (Cancelled)
27/09/2017, 07:50 pm
868.32rs.

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Oct 31, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Pranjal Kumar Engti Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #639684 with maxbhi.com. For refund of your amount, we have a very simple process enabling you to do so in few clicks on 1 call or 1 support chat. Means either you can login to your account and request for refund to bank, or you can call us and request refund to bank, or you can easily use our chat support and request to refund to bank. Also you can write an email to [protected]@maxbhi.com and ask for your refund. You could have easily done that rather than choosing the longer route. still as we receive a confirmation for refund to bank i am initiating your complete refund from our-end it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at consumercomplaints.in so that other users can get to know the actual process regarding the same.