[Resolved] Maxbhi / Elcotek Telecom — Refund money to my bank account

musa575

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 400051
Website:	www.maxbhi.com

Sir,
I have ordered lava iris alfa l battery worth rs 282 (order # 335892); it approved my order but next day your company yourself cancelled it due to shortage and converted my amount to maxbhi wallet later i again ordered lava iris fuel battery(order # 336765) again you confirmed order and set to deliver it but after a day again you youself cancelled it.
So i humbly request you to please pay back the amount as i do not wish to buy from your site.
Thanks

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Sep 30, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr.Muzammil khatib, , , , First of all i am sorry for the inconvenience caused to you regarding your order with Maxbhi.. sir as i checked your entire order your request for refund to bank was for order # 335892, order # 336765 which is completely refunded from our-end shortly will be credited back to your acquiring bank account, so as per your request we have refunded and as i came to know that you want refund for other order also which is already done as requested so for refund to bank we need confirmation from the registered customer... so now we believe all the mis-understanding were clear & hope to regain your trust again in maxbhi.com Also would like to request you to kindly mark the issue as resolved so that other user can also know the actual policies regarding the same

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Comments

saketjspm

from Pune, Maharashtra

I bought an iberry AUXUS ax02 charger from company's website. They delivered me a charge which is not compatible with iberry AUXUS ax02 device. Now, they are not ready to refund my money, and not providing any assistance.