[Resolved] Maxbhi / Elcotek Telecom — Refund not received from e wallet

sanchit baghel

from Mundi, Madhya Pradesh

Address:	Indore, Madhya Pradesh, 452009
Website:	Maxbhi.com

I ordered a touch assembly for lg g2 vs980 and the payment of rs. 813 was done threw my debit card. After 1 day i got the message from maxbhi that the seller failed to ship the order and is currently out of stock and the money has been transferred to my e-wallet on sunday. From there i refunded the money to original payment mode and its been 6 days and still i haven't received my money in my bank account. Kindly please resolve this issue.

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Jul 17, 2017

Complaint marked as Resolved

refunded the money to my paytm wallet and confirmation was taken by their agent for the transaction.

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Jul 16, 2017

Updated by sanchit baghel my order id is 535472. Its been 7 days today nd still i haven't received any refund

Verified Support

Jul 17, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sanchit Baghel Sir, , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #535472 with maxbhi.com and confirmed with you on call refund is credited back into your same Paytm wallet. I would request you to please mark the issue resolved.