[Resolved] Maxbhi / Elcotek Telecom — refund not yet happened after 30 days also

Madansingh888

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560068

I have ordered a mobile spare parts on 2nd and 4th june. They took the order only with online money transfer. The next day they have cancelled the order for themself and they had committed to refund within 10 to 15 working days. My amount is not yet been created. And they are saying it has been transferred. I have even mailed my bank details also. There is respond and they are not mailing the details of transaction.
Below is the order details of the same.

The order # 990930. Refund is still pending and no proper details of refund has been submitted for the same. Is this company a bogus company. This is the second time it is happening.

Kindly respond and do the need full.

Regards
Madan singh

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Aug 1, 2018

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Preethi singh ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #990930 with maxbhi.com. Its already completely refunded from our-end by your only and Bank Ref. # - 388163, kindly check this with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.