[Resolved] Maxbhi / Elcotek Telecom — refund to bank not done

theionconcom

from Bengaluru, Karnataka

Address:	New Delhi, Delhi, 600033
Website:	maxbhi.com

I purchased a backcase for xperia z order #531082 on 04/07/2017. Since the shipment didn't start i called the customer care and cancelled. The amount of rs200.29 got credited to maxbhi wallet which i never wanted. So ordered to return the amount to bank, which now shows as cancelled in their order history page. Pls. Hlp 2 resolve asap 2 return 2 bnk

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Aug 26, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Prakash Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #531082 with maxbhi.com. Its completely refunded from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .

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Comments

theionconcom

from Bengaluru, Karnataka

Thanks for that. I will mark it resolved once the amount is credited. Actually this should have got credited automatically but not after a complaint was lodged.