[Resolved]  Maxbhi / Elcotek Telecom — regarding refund for order #[protected]/07/2017, 04:53 pm)

Website:www.maxbhi.com

Dear Maxbhi/ Elcotek Telecom Team,

I am finding experience with shopping on your website a nightmare.
My order was cancelled by you. My refund is stuck on your Maxbhi ewallet, which I do not need. I have dropped email and also tried to call. No response from either. From the reviews that I see now on various forums this is clearly a bad customer experience. Can you please process a refund to my original mode of payment at the earliest?

Unfortunately this is not a professional way to run a business.
My order numbers are Order #[protected]/07/2017, 04:53 PM).
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Sep 4, 2017
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2017
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Avik Sanyal Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #556756 with maxbhi.com. As we receive a confirmation for refund to bank i am initiating your complete refund from our-end and the Refund ID =[protected] and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
Aug 02, 2017
Ajay Àj's response
Jldi e jldi action lo ab complaint pr

Verified Support
Aug 03, 2017
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Avik Sanyal Sir ...As i can check your Order #556756 with maxbhi.com. Its completely refunded from our-end and the Refund ID = 57916829, kindly check your refund with Paytm by using this refund id and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
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Muje MRA balance chahiye bs ...10 din se jda ho gye h...or abhi Tek balance transfer nhi hu h MRE paytm m...kyo lene k time bhuttt jldi cut kiya tha ab

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