[Resolved] Maxbhi / Elcotek Telecom — Repayment

marinerpartha

from Delhi, Delhi

Address:	New Delhi, Delhi, 600075
Website:	www.maxbhi.com

I ordered a LCD touch panel with "www.maxbhi.com". The order placed was for black lcd touch panel for my iphone 4. But I received "white display panel" so i conveyed the same to maxbhi.com customer care via phone and email. But maxbhi.com is cheating me saying that it was confirmed by call that white panel only will be supplied. Because of the bad experience i couriered the product back at my own expense and asked them to repay my money via call as well by email and clearly mentioned them that I wont any replacement because of there unethical methods in selling products. But after about 21 days i got a email saying that black lcd touch panel is being coureried to my home, so i immediately called them and told them to hold the same as i clearly mentioned them to repay my money back. But instead "maxbhi" came back saying that no such option is available and further said that 25% of charges shall be deducted for the transaction. Please help me in getting back the full amount back to my bank account and suitableaction against maxbhi.com for the mental agony caused by the Maxbhi/Elcotek telecom

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Jul 8, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Parthasarathy Sir...First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order#355744 with maxbhi.com. As per your request order got cancelled and you have your amount in your maxbhi e-wallet and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.