[Resolved]  Maxbhi / Elcotek Telecom — request for refund.not received refund.

Address:New Delhi, Delhi, 110005
Website:www.maxbhi.com

I ordered Lcd and touch of "Blu studio one plus" mobile phone and it worth of Rs:1699 Order id #1254245 on (07/09/2018, 07:45 PM) and on next day the order is cancelled by the seller #this is te message from maxbhi team :-(This is to inform you that your order 1254245 was cancelled as the seller failed to confirm the shipment.)(Sat, Sep 8, 11:37 AM).The money is refund to eWallet on my account.
I did this total of 6 times for the product with different color black, white, grey, gold.[#1257837, #1259571, #1264096, #1264484, #1267111]On last product the price is higher than 1st order.So I paid Rs:10 and proceed payment from another account.(Rs 1709)
Before 16 days I requesed for refund to bank and waited for 15 day as per the site description about refund.But there is no respond.Then i message the team and they replay that (Apologies for the inconvenience caused.
I have informed & forwarded your request to our refunds team & they will get in touch with you within next 24 to 48 hours and will take the necessary action required. For your reference the refund request id is 90628. 31/10/2018, 12:04 PM)
The payment method i used is DEBIT CARD. MY contact no is Arun [protected].
NOTE:I will not buy anything from this site further.Please help other customers not to get into the trap of the site (Maxbhi).
Hope you understand my situation and proceed this complaint and resolve the problem as soon as possible.
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Dec 11, 2018
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2018
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Arun KR Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your orders with maxbhi.com. Is already completely refunded from our-end and the Order #1254245 - Refund Bank Ref. # 206189 and Order #1267111 - Refund Bank Ref. # 173841, kindly check both refunds with your bank and please do let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
Complaint comments 

Comments

I purchased one samsung galaxy s6 on 07/10/2018 from maxbhi.Order was cancelled by maxbhi.But Still I have not received the money.
This is quite disgusting.
Order no:
Order no:1345815.
They are constantly telling that it has been refunded but I have not received it in my credit card.It was purchased through credit card.

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    Maxbhi / Elcotek Telecom Phone
    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
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