[Resolved] Maxbhi / Elcotek Telecom — shipped wrong item | |
On 8th july'17 i have placed an order for the touch screen glass. At the time of booking it shows it will be delivered on 11th july but it was not delivered and after the continuous followup there was no reply from them. When i told them i am going to file a complaint they replied on 14th july stating that the product is available and shortly it will be shipped. But they have shipped the wrong product the touch is not working with my micromax tab and i have raised the complaint for the replacement of the the product on 17th july. From 17th i am following with them hardly they reply and customer care number is waste, many times i have waited for 1 hour but no luck. Now they are saying you have opened the product and we cannot replace it. Without connecting how i can find out whether it is working or not. Please help to get my money back. Was this information helpful? | |
Sep 12, 2017 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Aug 12, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.
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Comments
I ordered lg xcam lcd with touch screen. But they r not courier me almost 1 month completed.order cost is 2993.i tryed maxbhi customer care number lots of time but they r not response me and mail also they r not answering me plz help me
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