Maxbhi / Elcotek Telecom — The are completely fraud company

I have ordered a screen combo on 16th Aug. At the time of delivery it's showing that it will deliver by 18th Aug that why I have ordered that. Because it is very urgent for me. But in 18th Aug morning I show that they have not shipped the product yet. I called there customer care . After 15 min waiting they pick up the call. And I told them that I have ordered because it's showing that delivery will be done by 18th August. It is not possible for me to wait without my phone. Because my phone completely broken. I request them to cancel the order as they can't fulfill their promises. But they told that they can't cancel the order. For me now waiting is the only option . It's I am a working professional it's very hard to servive without phone. Such companies should not exist who cheat there customer with false promises. Please look into this matter. I want my money back.