[Resolved] Maxbhi / Elcotek Telecom — They are not refunding or replacing me...

Chiranth.N

from Chennai, Tamil Nadu

Address:	Tumkur, Karnataka, 572101
Website:	Www.maxbhi.com

Www.maxbhi.com
This has cheated me
Order number -320206
Mail-chiranth.chiranth.[protected]@gmail.com
Phone-[protected]
The product they sent was not working if i ask for refund they are not able to do it or they are not replacing...they say that they dont hav pick up option

Order number - 320206
Product name- Touch screen digitizer lava iris selfie 50- white
Plz take action on this its matter of money we r poor the money was earned by very dificult

+6 photos

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Oct 24, 2016

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Aug 25, 2016

Updated by Chiranth.N Cheating By www.maxbhi.com

WEB SITE NAME- www.maxbhi.com
ORDER NUMBER- 320206
PRODUCT NAME- Touch screen digitizer lava iris selfie 50 white
ADDRESS- Maxbhi.com 88, Navyug Market, Ghaziabad, Uttar pradesh-201001 ph-[protected]

I have been cheated by www.maxbhi.com order number- 320206 (Product name- Touch screen digitizer lava iris selfie 50 white) Date[protected] The product which they sent is not working if i ask them they *say that they dont have REFUND facility and say that they dont have PICK UP facility for REPLACEMENT please do take action to this cheating shoping website.

Chiranth.N
Order number - 320206
Email-chiranth.chiranth.[protected]@gmail.com
Phone number-[protected]
Address- 2nd main, door no-2, gandhi nager, tumkur -572101 Karnataka

Verified Support

Sep 23, 2016

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Chiranth...First of all sorry for the inconvenience caused to you regarding your order with maxbhi.com. sir i closely checked your conversation with maxbhi representative and found that your were having some issues with the product but sir i am really very sorry we don't have pick up facility as mentioned in our terms & condition and we didn't received your product for replacement under warranty period...

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Comments

Lava Mobiles Customer Care

from Noida, Uttar Pradesh

Hi, As discussed already, issue is related to e-commerce sites maxbhi.com which is selling lava's duplicate parts.
We at LAVA do not have any online franchise to sell parts and we only deal with parts via authorised lava service centre.

hsgillrcf

from Jalandhar, Punjab

As per my personnel experience, the Maxbhi.com is fake and fraud company. Their customer support service is only to harass the customers. They take orders, collect money and supply sub-standard/defective material to their customers. Then they refuse to replace the defective components or money collected by giving petty reasons. they are biggest cheaters. please be aware of Maxbhi.com/ elcotek