[Resolved] Maxbhi / Elcotek Telecom — Yet not refunded cancelled order payment

sankarinkutorsa

from Kolkata, West Bengal

Address:

700159

My order no. Was 494261 on 24/5/2017. That was cancelled by you on 26/06/2017. For that my advanced payment of rs.192.89, claimed to refunded at my bank account. From that date to till date i am waiting, but unfortunately that payment yet not credited to my account, your person, mr deepak assured me firstly for 10 to 12 days then 48 to 72 hours. To night already exceeded that time. Please do the needful and oblige.

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Jul 22, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Kalyan Kumar, , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #494261 with maxbhi.com. As we received a confirmation for refund to bank we had initiated your complete refund from our-end shortly it will be credited back to your account as per bank procedure and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Comments

Dhineshasok

I have ordered for "LAVA SPARK 250 - MOBILE BODY" my order was approved by Maxhbi .com and amount of Rs 196 was deducted from my account. After next day maxbhi.com informed that the product is not available and order is cancelled. So, I applied for refund of the amount but it is not yet refunded to my bank account.. help me to claim my money back