[Resolved]  Maxbhi — Not refunding my money in my bank account

Address:638111
Website:www.maxbhi.com

Hi, I ordered full body panel of samsang back panel on 12/05/17 but the order was canceled as the seller failed to ship the item and the amount was refunded to my e-wallet maxbhi account. I requested to refund the amount to my bank account and I received a mail stating that it will be refunded within 7-10 days, its been almost 30 days but i didn't get any refund. I have attached a screenshots of Invoice receipt, payment made through net banking and cancelation notice.
Order #485800
Contact:[protected]
+1 photos
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Jul 1, 2017
Complaint marked as Resolved 
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
May 30, 2017
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Shankar Sir, , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #485800 with maxbhi.com. As i can check your amount has been completely refunded from our-end, kindly check it with your bank and you can contact us on [protected] or you can mail us on [protected]@maxbhi.com. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.
Complaint comments 

Comments

My order no 494033 and dispatching no [protected] date 31.5.2017.my product was damaged .so kindly replace new product. As soon as possible
Thanks

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