[Resolved]  Maxbhi — Wrong product received

Address:New Delhi, Delhi

I ordered Tempered Glass for Lg L90 Company send me wrong product. now they want me to send it back. You sent me wrong product it was not my fault then why should i bear the return courier cost you should arrange the pick-up like other online shopping companies, why should the customer take the pain for your mistakes? courier cost is 100-150 and product cost 175 i wont pay extra 100-150 for your fault. refund my money (not points) and take it back by your own.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 16, 2016
Complaint marked as Resolved 
Verified Support
Sep 15, 2016
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr. Abhishek Sharma,
Sorry for the inconvenience caused to you regarding your order with maxbhi.com, i closely check your order detail sir the amount for the tempered glass has been fully refunded to your acquiring bank account with bank reference number[protected] so this issue is resolved from our-end and would request you to kindly mark the issue as resolve
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maxbhi / Elcotek Telecom
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    1617
    Pending
    0
    Resolved
    820
    Maxbhi / Elcotek Telecom Phone
    +91 75 3300 6661
    +91 11 2580 1110
    +91 11 2580 1111
    Maxbhi / Elcotek Telecom Address
    318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
    View all Maxbhi / Elcotek Telecom contact information