Mayur Hamabhiai Baldaniya — Ordered Product and payment was deducted but material not received yet

I have ordered a material Grinder @ Rs. 399/- from SURETOSHOPPI website ordered confirmed by email but from this MAYUR HAMABHIAI BALDANIYA name and payment successful confirmation received but I didn't received product yet and there is no order history in SURETOSHOPPI.

Emails details are mention below, If this is fake please close this forever.

Your transaction with MAYUR HAMABHIAI BALDANIYA was successful

Transaction ID: 11cda136ce8b50611dc6
Merchant: MAYUR HAMABHIAI BALDANIYA
Amount Paid: 399.00
Order Date:[protected]:28:26
Customer Phone Number:[protected]

For any information pertaining to the status of your order, please contact MAYUR HAMABHIAI BALDANIYA

Thanks and Regards,
PayU on behalf of MAYUR HAMABHIAI BALDANIYA