Dear Officer,
The amount of Rs. 12160.80 was transferred to MCGM Water Department on 12th Nov., 2018, for the water connection no. TXB4910004 (T Ward - Rajhans Bldg., Zaver Rd., Mulund West) from SBI Bank A/C [protected]. However, neither the receipt of this amount was acknowledged nor the same was refunded. This amount may include some nominal charges of around Rs. 11 to 12 on account of making online payment from SBI Bank.
As per my bank statement, the transaction id for this payment is - PSBI[protected]IGAEYGBH (TRANSFERRED TO[protected] transferred from SBI Bank A/C [protected] on 12th Nov. 2018.
The same amount was paid by us on 19th Feb 2019 via Rec. No. 1819HER00800643 generated by MCGM water department.
Request to probe in to the matter and refund Rs. 12160.80 at the earliest or adjust in the next bill as advance payment.
Thank you.
- Jiten Savla
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