MD India — Intentional delay in settlement of mediclaim

Address:	Pune, Maharashtra, 402203
Website:	www.mdindiaonline.com

I initiated claim as procedure laid by MD India on 13 12 2015, i have followed all the guidelines issued by MD India customer care and as they informed earlier i have to opt Non Cashless as there was no listed hospital for eye care at Alibag. I send them all documents by courier which were reached them on 18 12 2015 as per POD of Courier Company It was expected that claim should get settled in 7 days. When I checked online I observed that status of my claim was not changing further it was informed me that documents received on 21 12 15 by SMS hence I initially contacted to customer care of MD India on 06 01 2016 In response Mr Atul Thorat Customer Support Team responded and informed me that claim will settled in 7 days I waited and again checked the claim status but status was not changed hence i again contacted on 17 01 2016 in response Mr Thorat again informed allow us some more time Now it is more than a one and half month my claim is showing same status and no progress I also contacted MD India on whatsapp but same answer I have got
It is intentional delay from MD India side as I have already paid the hospital charges and all payables further they are manipulating information as per their convenience No one is responding in proper way and providing detailed updates and not settling my claim.