Mdindia Healthcare Services — did not process health insurance claim even I provided everything they requested for

 
1 Review
India
 rakeshkmr on Nov 12, 2019
Policy no: 366005/50/19/10000177
Mdi id no: mdi5-[protected]
I sent them the claim documents on september 11 2019.
I have provided them with all the details they have requested. Still, they did not process my claim. But their annoying customer care agents keep flooding my inbox by sending emails, requesting for more information. I answer to one email then the next day i receive another copy of the previous email from another person asking for the same information. Nobody really cares to look into customer's reply and update their system. I have told them to call me if you have any confusion. But they never have time to interact with customers
I contacted their customer care but they are such dumb guys not able to answer any question and say there executive will call me back and as expected they never call back.

Complaint Status


[Nov 12, 2019] MDIndia Healthcare Services customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    7%
    Complaints
    104
    Pending
    0
    Resolved
    7
    phone
    +91 20 2530 0126
    location
    1st Floor, Karnawat Tower, Paud Phata, Kothrud, Pune, Maharashtra, India - 411038
    Mdindia Healthcare Services - did not process health insurance claim even I provided everything they requested for