Claimed

MDIndia Healthcare Services Complaints & Reviews

mdindiaonline.com

1

Updated: Feb 24, 2024

Complaints 204

Resolved

27

Unresolved

177

So far, so good. MDIndia Healthcare Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope MDIndia Healthcare Services will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to MDIndia Healthcare Services

Having problems with MDIndia Healthcare Services?

File a complaint and get it resolved by MDIndia Healthcare Services customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

MDIndia Healthcare Services

Recently resolved complaints

View all complaints

Claim process delayed and no response from the customer team

UHCP reimbursement claim number - 4526 - registered on -18-03-2021

Cant get cashless approval

Unjustified Denial of claim by TPA MDIndia, Pune

Claim amount not received

Most useful reviews

Claim no. 5034508 not settled yet vanshika

Recover claim amount

Not Received Payment of Claim No. MDI 6191555

Management harassing patient.

Difference of claim amount to two patients for same bill value

Regarding reimbursement of good health policy for hospital and post hospital expenses

MDIndia Healthcare Services reviews & complaints(204)

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Mumbai

I had raised a claim for hospitalization in October 2023, for which I had to follow up for 3 months. The status of this claim on MD India website is still shown as in progress. My multiple emails to them asking for clarification regarding repudiation are going unanswered. Even the grievance team has not been responding to provide more details.
The TPA must provide clarification to the insured regarding the status of the complaint and...

Helpful

Found this helpful?

Write a comment

I wish to bring this matter to your notice that I, Aishwarya Shrivastava, a student of Symbiosis Institute of Business Management, Nagpur, was admitted in "Yes Hospital" and the student insurance was with MD India. As per the instructions by the company all the documents were submitted by me on 27th August 2023 and till date my approved amount of Rs. 10, 889/- has not been credited to my account. Even after various reminders sent to the company...

+1 photos

Helpful

Found this helpful?

Write a comment

I have submitted my claim almost two months back bu till my claim status is showing as refer to insurance company for opionion.(MDI6741703)how many delays required for the final updation....

Helpful

Found this helpful?

Write a comment

Address: Care Hospital Banjara hills Hyderabad

Hi
Good Day

Please help or advise me as below.

Md India : CCN : MDI6823349

I have joined Care Hospital Banjara Hills Hyderabad on[protected] for treatment as advised by the Hospital Doctor .Before admitting in hospital we have pre approval from MD India as well.

Treatment was completed on[protected] and the hospital has sent a final billing but MD India has denying with...

+2 photos

Helpful

Found this helpful?

Write a comment

My parents claim is pending since several months and they received communication that the claim will be processed shortly but it still didn’t happen. They received a communication about claim being processed by January 6, but that passed as well. A new request was again raised to follow up but no response from the insurance team.

My parents are heavily replying on this claim amount for further needs.

Please...

Helpful

Found this helpful?

Write a comment

MDID MDI5-[protected]
Claim No MDI3795740
Complaint: Wrong deduction for valid treatment.
My policy is through Corporate from Tata Motors Limited.
Treatment consultancy and medicines are regularly required, and also reimbursed by Tata Motors under their Employees'Medical Benefit Scheme.
I am attaching the corresopndence I had with MDIndia Healthcare....

Helpful

Found this helpful?

Write a comment

Address: MD INDIA JAIPUR / CHENNAI

I had submitted all original documents related to claim at their Jaipur branch to
Mr Kapil Sharma - manager Foss on 28th Aug 21.

Also sent repeated mails to all the authorities & also shared acknowledgement receipt.

I am not getting any reply from MDINDIA & ALSO NOT GETTING RESPONSE FROM THE CUSTOMER CARE REPRESENTATIVE
PLEASE HELP ME....

Helpful

Found this helpful?

Write a comment

Address: MDIndia Health Insurance TPA Pvt. Ltd. S. No. 46/1, E-space, A-2 Building, 4th floor, Pune Nagar Road, Vadgaonsheri, Pune 411014.

Respected Designated Authority
I draw your attention under mentioned few lines for your kind consideration and necessaryinitiation.
That my family covered under TPA MDINDIA last 5 years and Policy No-252100/48/22/00352
That my wife was hospitalised on 16th Oct 2021 to 18th Oct 2021 at Sanjibani Hospital Jharsuguda and case no-MDI6649567.
That it was my unfortunate eventhough the said hospital is panel hospital...

+1 photos

Helpful

Found this helpful?

Write a comment

Subject: Re: Renewal of Mediclaim Policy (Good Health Policy) Current Certificate no as per your message GH NOV212117/01/A.

Attn: Bharti Choudary

This is in relation to captioned subject matter.

I hold a Citibank Credit Card. I write with reference to the renewal of mediclaim policy (Good health Policy) and for which a sum of around Rs 64, 900/- has been charged to credit card account as a premium...

Helpful

Found this helpful?

Write a comment

Dear Sir/Madam,

This is to inform you that I (Premnarayan Jaiswal) am the customer of your company, and my policy no. is 191301/28/20/P[protected] and its sum insured amount is 500000. I was suffering from chest pain on June 21, and the doctor suggested bypass surgery (CAG) after a complete investigation. For this treatment hospital (convince hospital Pvt. Ltd., Indore) gave me complete package of CAG is 2, 20, 000/- but after...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: MD India insurance, Pune

I have made the topup payment for sail medicliam in time, amoynt was deducted in sbionline as well. But topup is not reflected. Have called md india helpline 6 times, they just ask me to mail to [protected]@mdindia.com with payment reciept. My mpther is admitted to hospital and her amount is gettong exhausted. There is no action from md india, spoke to their callcneter agents Johnson and Prachi whose names I had collexted. There is no follwoup...

Helpful

Found this helpful?

Write a comment

My claim number CCN MDI6510337. I submitted all documents along with bank cancelled cheque on 10th August 2021. The claim processed and payment transferred to another account holder who is having account in Indian Oversees Bank on 20th August 2021. I do not know how the cheque belongs to others added to my documents even though I submitted my bank details by sending cancelled cheque. MDIndia is not verified the details and payment has been...

Helpful

Found this helpful?

Write a comment

My father was admitted in hospital and surgery was done on 31st Aug and he was discharged on 1st September in SSB Hospital Faridabad. Hospital has sent the detailed customised bills, in that bill bed charges are clearly mentioned for two days (2000 × 2 = Rs. 4000) but Rs 1000 is deducted mentioning that Rs. 3000 is approved for a day. I have called the customer support too, that person had given the number of some Doctor Parvathy But she...

Helpful

Found this helpful?

Write a comment

Address: 26/21 Rana Pratap Road, A-ZONE Steel Town ship.

As per your approval hospital haven't heard. This cause from yesterday to still now my father is in hospital. Not released the patient. kindly solve my problem and oblige.
NOTE :- HOSPITAL EXCESS AMOUNT DEMANDED.
patient name- Ram das Roy.
Min. no- 2509430.
claim no.- MDI6549123.
HEALTHWORLD HOSPITAL, DURGAPUR, WEST BENGAL...

Helpful

Found this helpful?

Write a comment

Claim num MDI6289571.(Oriental Insurance)
Claim hold due to document submit 2 days delay. As per company response document to be submitted in 30 days and I submitted documents in 32 days, so they hold the claim.

In corona my daughter had expired and at the same time I was admitted in hospital. I was not mentally stable and not in a state to collect all documents and submit it. Hence it got delayed by 2 days.
br...

Helpful

Found this helpful?

Write a comment

Dear Sir,

My Father Mr.T.Krisnamoorthy (Age77 ) has been admitted in MGM Healthcare, Chennai for past 5 days for an emergency gastro problem. We were discharged from the hospital yesterday evening from the hospital

But due to undue delay in processing of insurance, we are left stranded a whole night and till now, the claim is not settled. We are facing extreme hardship and mental trauma since my aged father...

Helpful

Found this helpful?

Write a comment

I lodged my claim on 30/03/2019 as my daughter was admitted on 02/03/2019, as my daughter was very ill and I was not in a condition intimate the same at the same time, but after that I followed the proper channel and guideline for claim and submitted all the required documents in time. Being a lady I was even got scared as my daughter was of one year old at that time and in serious condition and after the office timings I have to go to look...

Helpful

4 other people found this review helpful

4 found this helpful

Address: Maharashtra

Id No - MDI5-[protected]
Policy holder Name : Jaising Rukha Valvi
Sir I have already filled claim intimation and after the discharge of hospital, I send all the documents of Claim on the mail [protected]@mdindia.com but I couldn't get Claim status even I contact to Reimbursement department but he told me I hadn't received your documents....

+3 photos

Helpful

Found this helpful?

Write a comment

It's a worth customer service I have seen. I sent an email regarding the document query. But they didn't reply me more than two months. Even I am following up daily.. I sent more than 20emails. But I didn't get any response....

Helpful

Found this helpful?

Write a comment

Address: Anna Salai,Chennai ,india

Gave claim for hospital snd post hospitalisation expenses 4 months ago and gave all required documents to dr parvathi, sarvanan, divya, whatsapp group etc but no response after daily telephone contact.they give reason as wring calculation.no one has bothered to resolve the issue after numerous complaints to md customer service mdi6124686.as senior citizens it is having financial implications.do kindly do the needful at the earliest....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment