Mdindia Healthcare Services — Non acknowledgement of payment for top up

I have made the topup payment for sail medicliam in time, amoynt was deducted in sbionline as well. But topup is not reflected. Have called md india helpline 6 times, they just ask me to mail to [protected]@mdindia.com with payment reciept. My mpther is admitted to hospital and her amount is gettong exhausted. There is no action from md india, spoke to their callcneter agents Johnson and Prachi whose names I had collexted. There is no follwoup
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