Mdindia Healthcare Services — reimbursement of claim against ccn mdi5442826

Md india refuses to entertain our claim for allegedly insufficient documents.
Our contention is that these documents are delivered by the courier and we have submitted the proof.
Inspite of giving the proof, they have refused to entertain the claim.
It seems that these documents have been misplaced or lost by md india receiving office.
This claim is for a sr. Citizen - 78 year old who has gone thru a knee replacement.
Good health policy no. Is[protected] and customer code is: [protected] and patient code is: [protected].
E card no. Is mdi[protected] and mdi[protected].