Mdindia Healthcare Services — reimbursement pending

Address:Mumbai City, Maharashtra, 400001

We had applied a mediclaim reimbursement for my mother in law mrs. Shantaben dani who was admitted in saifee hospital in the month of may '17 & discharged on 8th may '17. We were asked by her treating dr. Mavani to come for a follow up at his client on16th may '17.

When we visited him on 16th may '17, he took ecg & charged us rs. 2000/-.

We submitted the claim papers towards hospital expenses alongwith all the reports during admission in the hospital as well as the post consultation ecg report. Unfortunately we missed attaching the receipt of rs. 2000 charged by dr. Mavani on 16th may '17.

Claim no: mdi3239613
Ic claim no: tp[protected]

As soon as we found the receipt we submitted the same with a covering letter & took an acknowledgement from md india. (Attached all the copies) on 1st june '17.

Since then we have been following up with them, but they keep on sending mails & ask for original receipt as well as ecg reports.

We have also written to them umpteen times that we have submitted the original reports as well as the receipt, but they are not reimbursing the claim amount even after following up for almost 2 months.

We request you to please help us claim this amount
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Aug 12, 2017
Updated by Heena Dani
Hi!

I have still not received any call/update on the above complain, request you to please help me resolve the same ASAP!

Thanx & Rgds
Heena
Cell No.[protected]
Complaint comments 

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Hi, all claims should be settled within a period of 30 days from the dt of receipt of claim papers or they have inform you in writing the reasons for delay, therefore you may insist insurer to settle the claim early or to pay interest for delay, if response from insurer or not satisfied with the same, you may approach insurance ombudsman for your grievance.

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