Mdindia Healthcare Services — Short claim settlement of Rs 4200

Address:Pune, Maharashtra, 411014
Website:mdindiaonline.com

Myself Manhar Kantilal Chainani having United India Policy no. 500100/28/16/P[protected] whose TPA is MDIndia Health Insurance TPA Pvt. Ltd. My MDID no. MDI5-[protected]. I have submitted the Pre & Post Hospitalisation expenses Claim of Rs 12810 for my mother Mrs Rekha K Chainani whose claim no MDI2879724. Out of which they have deducted Rs 4200 from claim amount for Physiotherapy, reason provided by them is that they need the printed Receipt from Physiotherapist Doctor. While contacting to MD India Toll free number on 10th Dec 2016 at 5.30 pm they says that I have to submit the printed receipt. I have explained to the lady executive of MD India that Physiotherapist cannot provide me the printed bill receipt. So Md India lady executive has advised me that I have to obtain a undertaking letter from physiotherapist in which she will give an undertaking that She provides the Receipt on the plain format alongwith her Registeration Stamp to all their patients and she doen't have any format other than this. MD India lady executive has says that if I provide this undertaking than my Claim will be passed. I have submitted the above undertaking to MD India on 12 Dec 2016 via email and the hardcopy to their Ahmedabad office on 14 Dec 2016. But while contacting to MD India on 17 Dec 2016 they finally says that my claim again has been rejected. Please kindly help me to sanction my claim of Rs 4200/-. As above claim is of my mother Mrs Rekha Chainani who has undergone Joint Knee replacement of her right leg on 2 Nov 2016, as this claim is related to the same. Kindly help me.
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