Mdindia Healthcare Services — Ungenuine rejection of my insurance claim

Address:

11, Treasure Town , Indore

Dear Sir,
My Policy No.:151200/48/21/13331, MDI5-[protected], Claim No.:MDI6297697, Patient Name -Janhavi Ramani,
I was found Covid +ive on 13/04/2021, and as per Doctors advice i Quarantied myself for 10 days at my home, as per government directives and doctors advice i did not met any one for these 10 days, i was closed in a separate room, for all the days of isolation i tested my oxygen level, pulse rate, temparature and made a chart. which i forwarded to MD india on their demand. Now MD india is asking that this Spo2, pulse and temparature chart should be certified by treating doctor. The Treating Doctor Rejected my request saying "when i was not there at the time of test how can i certify this data." Now since the test data are not certified by Doctor, on this basis MD India rejected my insurance claim. I am aggreived by this rejection decision of MD india of my claim. When doctor is denying to certify, how can i force doctor to do that.
above all when doctor has given his prescription, the disease is diagnosed, the medicines bills are attached then why this ridiculous condition of giving daily chart is there, and that to certified by doctor. why doctor will certify when he was not present at my home at the time of conducting daily testing.
This condition is put by MD India just to avoid the claims. I am Deepely aggreived by the way they are rejcting my claim.
I request you to please intervene in this matter and please help me to get my claim of Rs. 4589/-.
Thanking You
Janhavi Ramani,
Indore.