Mdindia Healthcare Services — worst response & claim rejection on flimsy grounds, without verifying facts

Address:Pune, Maharashtra, 400080

Patient name : thawani meena k
Insurance co : national insurance
Policy no :
Ccn : mdi4566775
Mdid card no:- mdi5-[protected]

We are not fools to get the patient admitted for no reasons or if not required - hope you have seen the levels of creatinine of the patient & understand the consequences it could have lead to!!

Hope you agree that the patient’s family also goes through lot of inconvenience & troubles, gets disturbed, during any hospitalisation

If you had any such doubts, you could have called us & enquired with us, or asked for justification

We can very well produce doctors recommendation for this case or even you can speak to the doctor directly

Patient was suffering for more than 2 - 3 weeks & being treated by local physician (Dr manchanda) in mulund colony

Only after non-recovery of the patient, we decided to get her diagnosed at fortis hospital, where the doctors advised immediate tests & admitting her on the basis of test results (High creatinine, which could have serious consequences)

We didnt admit her to fortis since the expenses there would have been much higher & decided to admit the patient to upasani hospital

The admission was mandatorily prescribed by the doctors to observe her condition for atleast 24 hrs & it can be noticed, only relevant tests were conducted on the patient - as well the patient was discharged within 1 day, since her condition improved (Patient was not unnecessarily retained in the hospital)

We can even now arrange doctors letter / justifying the need for the hospitalisation - however your company didnt even bother to check with us nor verify the facts

Request you to pls recommend immediate settlement of the claim amount, failing which we may have to approach the higher medical authorities / irda
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