| Address: | Kolkata, West Bengal, 700099 | | Website: | www.medicahospitals.in |
My father suffered a injury on the back side of his head when he fell down in an unconscious state. He vomitted few times and seeing that we had admitted him to medica super specialty hospital, being near to our home.
My father had a medical history of a heart aortic valve/root replacement (Bentall procedure) in 2015. As a result of which, he was taking anticoagulant as prescribed by cardiac surgeon during discharge since 2015. When we admitted my father in medica on 23rd spetember 2017, we were told he would be under observation as he had been taking an anticoagulant which might have caused an internal bleed in his brain. We were also told that the treatment would be conservative, and once the anticoagulant is re-instated in the medicines, ct scan would be done every 48 hours to check the condition of bleed in his brain. So heprain infusion was advised as a anticoagulant rather than acitrom which my father used to have before this accident. The decision of advising heparin was that heparin was a short term drug and the chances of impacting the blled in the brain was lesser than acitrom. Then there was puja vacation time during that phase when the doctors were off and same medicines were being given. There was no improvement of the parameters of the heart (Pt/inr) during these period and it kept on going like these. But the ct scan reports showed no further bleed. So when the doctors came back on 3rd october, we met the cardiac surgeon and informed him of pt/inr of 1.06. On hearing this (He wasn't aware of the situation at all!!), he assured us that he would start the acitrom 4 mg (The dose which my father used to take before the accident took place). On 5th of october, pt/inr was relatively better and close to the desired level (1.96). But father developed a high fever (Temp 105 f). When we enquired about the possible reasons of the high fever, we were told that it is hospital induced infection which can happen to any person staying in a hospital. We were shocked to hear such a possible reason from highly qualified doctors in the medica super specialty hospital. Currently, he is being treated with antibiotics for the infection and the blood cs reports are still pending as on 07.10.2017!! (It was sent for tests on 04.07.2017 and we were told that the results would come within 3 days).
The point that i want to make here is medica super specialty hospital is basically stretches the stay of a patient by either inducing infection (As in my father's case) or creating a fear in patient's family's mind which would compell them to make the patient stay in the hospital.
And lastly, the billing is completely irrelevant where one needs to be check line by line to highlight the discrepanies in the incorrectly inflated bill.
A horrible experience with the medica super specialty hospital!! Will raise a grievance in all possible forums and take the matter to government run medical grievance cell. Was this information helpful? | 
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