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Medica Super Speciality Hospital Complaints & Reviews

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Last updated Feb 26, 2024
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Medica Super Speciality Hospital Phone Numbers

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+91 33 6652 0000
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+91 33 2426 4967

Medica Super Speciality Hospital Website

Medica Super Speciality Hospital Head Office Address

127 Mukundapur, E.M Bypass
Kolkata
Kolkata District
West Bengal
India
700099

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Medica Super Speciality Hospital reviews & complaints(58)

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B
Bittu AGC
from Bokaro (Thermal), Jharkhand
Feb 26, 2024
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Much delay in amount refund

Address:BARWABERA

BMMSH/CCL/2023-24/0755
I am Azmul Ansari admitted in Medica ranchi 09/02/2024 and discharge at 16/02/2024 I have some refund to get from medica rs 16944/= till know I didn't get the refund when I call they tell me processed has done today you will get they're telling me this sence 21/02/2024 so they are harrassing me next time my self and my friends will don't go to medica
Please make the refund payment...
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Nazia111
from Kolkata, West Bengal
Jul 1, 2023
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Gall bladder tumour removal

Address:Kolkata,West Bengal.

Hi, When my sister got up from anesthesia after the operation, after 2 minutes she felt sharp pain over the surgical area.It is the duty of the nurse to give pain killer injection as soon as possible, They should have arranged pain killer injection before operation, my sister cried in pain for half and hour as she needed pain killer injection, she felt like dying from such a severe pain unbearable pain.Nurses told my sister pain killer injection...
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bumba1987
from Halisahar, West Bengal
Apr 7, 2023
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Delayed procedure and unethical practice

Address:127, Mukundapur,Kolkata

Worst service ever. The receptionists are the worst among all.They all don't know anything and impose whatever they want. I have to wait 3 hours only to confirm a angiography date via WhatsApp and not through doctor! And on the procedure date they simply called and told one of their lab is not functioning so it will be late by 3-4 days, so do whatever you want even after doctor suggested immediate surgery.Very lethargic and lazy. Two co-ordinator...
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yes securities
from Kolkata, West Bengal
Mar 4, 2023
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Wrong treatment

Address:75/46/1, Pirtala Road Shyamnahar, 24 parganas(N)

Dear Sir/Mam
My self Mrs. Debasri Das under treatment Dr Chandima Dasgupta Gynecologist in Medica hospital last 1 years. sir I'm facing some problems CVR pain, dr advice required surgery and we agreed to surgery and total cost was Rs 70000/- for this surgery. after one month we go the doctor for review Dr said need another surgery required for her overly chis. again total cost around approx. 1lacs so my questions is that why she not...
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S
from Kolkata, West Bengal
Feb 17, 2023
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Inaccessible to pediatric patient by local guardian

Address:Mukundapur , Kolkata

Kindly note that my family member aged 10 yrs was admitted in the PICU unit on 15th February under my custodianship as local guardian and thereafter the patient’s father was given an access card to get access to child in PICU unit . However even after several attempts to get a sight of the child atleast once was not allowed by me during last 3 days . This is completely inhuman and unethical . Then why did the hospital took the admission...
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R
Rana Gupta
Feb 14, 2023
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Non admission of patient

Address:127 Eastern Metropolitan bypass nitai nagar mukundupur kolkata 700099

Dear Sir/Madam

With all due respect, My sister Mrs. Mona Shaw is a MVR patient and she is also suffering from chronic kidney disease. We have approached ESI Scheme for her treatment and ESI Hospital has referred my sister to Medica Hospital Kolkata for her surgery and doctor has advised her to admitted immediately, however hospital corporate desk has confirmed us to get the approval on the letter dated 11.02.2023 which we have...
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N
Nico13
Dec 17, 2022
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Irresponsible Reception at USG section

They never gives a token or time. They call names without any proper announcement tool. And the rude behaviour does not make sense because every patient and their family is bound to visit a medical facility. And we don't have any voice because of that. They don't value neither patient nor their grief or their time. As we are dependent on the doctors and we will have to visit, please behave properly and value our time....
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Sankar1972
from Basirhat, West Bengal
Dec 6, 2022
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Measurement of kidney stone

I am Sankar ghosh one of your patient . On 2 nd December i do the CT for abdomen . And i got the report there was a kidney stone but no measurement . My humble request to you please provide me the size of the stone it's very much necessary for further treatment...
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Sonu Kumar 108
from Ranchi, Jharkhand
Nov 4, 2022
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Misbehave by Dr. Roopesh in Ranchi with patients

Address:Ranchi

Dr. Roopesh(Ranchi branch) is very mannerless doctor. When his sisters are not cooperating with patients then doctor must resolve this. But in our case doctor came outside and rurely told to return patient file for which we are roaming hospital from last 2 days. Also this doctor use to make loose comment with patients during treatment. Here one more noticeable point is during consultation he examined the health but not informed us as it's...
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S0πa
from Kolkata, West Bengal
Sep 10, 2022
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Worst Experience

Address:Kolkata

My mother's pacemaker implantation has been done on 5th May'2022.Management was too good then and all nursing staffs were so caring. So took a decision for her laproscopy on 8th September '2022.But now management is worst, they have taken extra money from me though the Authorised amount from my office insurance showing 50071, they showed it's 50000 and took the extra charges from me.Nurshing staffs are so careless. Worst experience ....
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C
Chandghosh
from Bardhaman, West Bengal
Sep 4, 2022
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Inappropriate surgery

Address:Mukundapur

Myself Rama Ghosh, @4am i felt with CVR pain in my lower abdomen and i was admitted in EMERGENCY at MEDICA Hospital at 127, Eastern Metropolitan Bypass, Nitai Nagar, Mukundapur, Kolkata, West Bengal 700099 under supervision of DR. Souptik Gangopadhyay.as discussed with with junior Doctor he suggested that the pain can be cured by doing laparoscopic surgery.he assured that pain will be fully cured and in feature can conceive with pregnancy...
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sambitg
from Kolkata, West Bengal
Aug 6, 2022
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Ignorance led to 4th stage cancer

Address:127, Eastern Metropolitan Bypass, Nitai Nagar, Mukundapur, Kolkata, West Bengal 700099

My mother was diagonised with renal cell carcinoma tumor grade 2 on her right kidney on 24/12/2018 and she had undergone open right radical nephrectomy(left kidney dismemberment) and was discharged on 31 dec 2018 after that the consulting dr partha pratim dutta suggested a followup checkup after 1 month for hb, urea, creatinine but never suggested for a ct scan xray to checkout that tumor spreading or not and he also said that the tumor is...
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R
ramaghosh
from Bardhaman, West Bengal
Jun 23, 2022
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Hospital cheat me

Address:BARDHAMAN
Website:hospital cheat mehospital cheat me

Myself Rama Ghosh, @4am i felt with CVR pain in my lower abdomen and i was admitted in EMERGENCY at MEDICA Hospital at 127, Eastern Metropolitan Bypass, Nitai Nagar, Mukundapur, Kolkata, West Bengal 700099 under supervision of DR. Souptik Gangopadhyay.as discussed with with junior Doctor he suggested that the pain can be cured by doing laparoscopic surgery.he assured that pain will be fully cured and in feature can conceive with pregnancy...
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dr_Anuj
Jun 2, 2022
Jun 2, 2022
This thread was updated on Jun 2, 2022
Resolved
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extreme Lack of Care and Missing Report

Address:Bathinda

My father (Vijay Gupta) had a kidney malfunctioning and extreme low BP problem owing to which I approached the Max Hospital, Bathinda on 24-May-2022 at around 11 PM (IP no. 67167). Patient was admitted to ICU in an emergency. I have 2 major concerns in a treatment of less than 2 days which are given below:

1. As per the management rules, there is a very short span of time in which we were allowed to meet the patient. We were...
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S
srvrock
from kolkata, West Bengal
Apr 9, 2022
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Endoscopy

Address:nitai nagar,mukundapur,kolkata

3 hrs se medine khila k wait kar k rakha hai abhi tak endoscopy nehi hua, yeh keya system hai, is se behetar to apollo hospital hai...
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SanjibSwagata
Jan 7, 2022
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Covid vaccination done under wrong telephone no.

Address:Kolkata

Case synopsis:

Name: Swagata Chaudhuri, 69
Telephone : [protected], South City, Kokata 700068
Date of First Dose Vaccination : 5th March 2021 at Medica
Date of Second Dose Vaccination : 31st March 2021 at Medica
Paper Certificates were given by Medica for both the doses as also the money receipts.

The case:
Medica at the time of the second vaccination inputted a wrong telephone...
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Hello,
My father is the current registered patient of medica hospital mukundupur kolkata UHID 435370. He is a regular patient of CMO Dr mahbook alam mullick at your hospital. In the last visit to dr alam he suggested us to contact a cardiologist for another opinion and personally referred us to dr Arindam pande on the same day.
When we went to dr arindam pande he mentioned since we are not carrying the halter report graph (...
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dahuk
from KOLKATA, West Bengal
Dec 26, 2021
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Vaccinated but No covid Vax. Cert. for 1st dose

Address:Bansdroni , KOLKATA - 700070

Dear concern, After CoWin reg. with phone no [protected], UHID : MSHK 616897 Bill No: OPCS 435990 Myself Hemanta Kumar Dutta aged 68 yrs. & UHID : MSHK 616895 Bill No: OPCS 435993 my wife Chandana Dutta aged 61yrs. got our first covishield injection at Medica on 5th th March 2021 at 3pm. Medica must have made bulk upload only on 12th mar. as shown vax. date on my wife's certificate but no cert. for me. Our second dose we received from corporation...
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Pradipto77
from Kolkata, West Bengal
Oct 18, 2021
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Medical Negligence

Address:Mukandpur, Kolkata 700075

Sir,
This is to inform you that yesterday during Hemodialysis, there was a huge blood loss due to negligence on hospital part for which the staff were accusing the patient(Prasun Chatterjee, my father) of removing the needle.
On 6th & 8th October, 2 units PRBC Transfusion was done. Yesterday, on duty doctor suggested to conduct a haemoglobin test on next dialysis date which is on 20th November, 2021.
PRN no. - 606526br...
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S
S Farheen
Sep 8, 2021
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Hospital Service Related Issue

Pathetic service provided by the ground level people!! They are more concerned about their so called nonsense rules and regulations even if its an EMERGENCY!!!
ZERO support from the customer grievance cell team!!
I earnestly request to take strict action against the SECURITIES and the ground job people!!...
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