Medica Super Speciality Hospital — Non admission of patient

Address:

127 Eastern Metropolitan bypass nitai nagar mukundupur kolkata 700099

Dear Sir/Madam

With all due respect, My sister Mrs. Mona Shaw is a MVR patient and she is also suffering from chronic kidney disease. We have approached ESI Scheme for her treatment and ESI Hospital has referred my sister to Medica Hospital Kolkata for her surgery and doctor has advised her to admitted immediately, however hospital corporate desk has confirmed us to get the approval on the letter dated 11.02.2023 which we have submitted on 14.02.2023 with approval from ESI but hospital corporate desk has refused to admit her and shared another revised letter and told us to get the approval again on the letter dated 14.02.2023. We have been harrased by the hospital corporate desk and my sister Mrs. Mona Shaw has been waited all day in hospital inspite of her critical health condition. This is not the way to treat any patient.