Medica Super Speciality Hospital — Regarding delays in test results.

Dear team at Medica

This is regarding my (RT-PCR sample collected for L (Id:[protected]) SRF ID[protected] on Apr 19 2021 9:26PM. ) The results are not out yet, it’s been more than 92hours. It is horrifying that this is not taken seriously and if the hospital doesn’t have enough manpower to feed in the data they shouldn’t take the burden they cannot handle.
I am finding it difficult to explain things to my parents sitting in another city as to why this is taking long and why nothing has been done in the matter even after more than 3 days have passed.
I don’t understand how would you advice the person to take action for their well-being if the hospital is being so incompetent in delivering results and that the persons health can deteriorate in the time frame that the hospital has taken to delivery the results.
I would like strict action to be taken.

Thank you