Hello,
My father is the current registered patient of medica hospital mukundupur kolkata UHID 435370. He is a regular patient of CMO Dr mahbook alam mullick at your hospital. In the last visit to dr alam he suggested us to contact a cardiologist for another opinion and personally referred us to dr Arindam pande on the same day.
When we went to dr arindam pande he mentioned since we are not carrying the halter report graph ( was carrying summary) he wont be able to advice anything now and asked us to visit next time.
I booked an appointment from the number [protected] on 24th 12 noon for dr Rabin Chakraborty for another opinion. The recordings are available and i mentioned we are a patient of dr alam.
The medica online team gave us the appointment. I took my 78 year father on 29th dec 2021 in wheel chair to the cardiology opd in the 3rd floor. After making us wait for 70 minutes, the assistant to dr rabin Chakraborty told us since we have already shown to dr arindam pande, rabin Chakraborty wont be seeing my father today and refused our appointment.,
I have raised this complaint to the public grievance cell immidietly wherein after 1 hour and hearing the recording all they could tell me is, the mistake is at my end as i booked a doc from the same dept.
My point is,
a) If this rule is so critical, why did you take my appointment and my old father had to travel
b) Why we were waited for 1 hr before refusing ?
This behaviour is highly condemnable and i request you to look into this. Was this information helpful? | 
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