Submit a Complaint
Claimed

Medlife Complaints & Reviews

www.medlife.com
1
Updated: Apr 6, 2023
Complaints 1554
Resolved
220
Unresolved
1334
So far, so good. Medlife is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Medlife will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Medlife

Having problems with Medlife?

File a complaint and get it resolved by Medlife customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Pharmacy
Medlife

Medlife reviews & complaints page 18

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jainmudit26
Sep 4, 2020
Resolved
Report
Copy
Resolved

Address: 5th & 6th Floor, Vaswani Centropolis, Langford Road, Shanti Nagar, Bengaluru, Karnataka 560027

Not delivered my order or5515jxb002a till now even medlife was not interested after courier. Worst courier delivery. Even no one interest to delivered courier becase of prepaid couier. What the hell??
Sep 5, 2020
Complaint marked as Resolved 
Medlife customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    MehulRajyaguru
    Sep 4, 2020
    Resolved
    Report
    Copy
    Resolved

    medicine not delivered till date

    I have ordered medicine online on 30th august 2020 but till date (4th sep 2020) ordered not received. Application shows out for delivery on 31st august and delayed delivery shows 3rd sep. But till date no any update. Whenever i call on [protected] it got engaged evertytime.
    My order no is or9292txb-001a dated 30th august 2020....
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    S
    Sreevatsa Dr
    Sep 4, 2020
    Report
    Copy

    Please refer order no or1676qvb-001a dated 03/09/2020. Sent from your no reply email.
    This has not ordered by us. Please cancel this order.
    Regards
    Dr. Sreevatsa
    04/09.2020
    No. 66, 2nd main. 6th block, bel layout, vidyaranyapura, bangalore-560097.
    Dr. [protected]@gmail.com. [protected]
    Medlife customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Radha krishna Anala
      Sep 3, 2020
      Report
      Copy

      Address: Medlife

      HI Team,

      I have Ordered medicines online and paid the amount also. Order # OR1205GMA-013A

      But the delivery boy rejected to deliver the medicines as they are cash on delivery.

      I raised a compliment and they said it will be resolved with in 24 hrs, but it crossed 48 hrs and still the medicines were not delivered.

      The delivery boy is simply saying, i didn't received any update on it.

      So i am rising this compliment as patent is waiting for medicines from past 2 days and the medicines are not available in local store also.

      Can you take appropriate action.
      Medlife customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sammtp75
        from Tenkasi, Tamil Nadu
        Sep 3, 2020
        Report
        Copy

        Address: medlife, Bangalore
        Website: online pharmacy

        I am getting unsolicited calls from medlife everyday many times. I have asked them not to call me. Inspite of that, medlife is calling me often and proving to be a great nuisance to me. I wish we call them meddlesome instead of medlife.
        Medlife customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          M2bhatia
          from Panaji, Goa
          Sep 2, 2020
          Report
          Copy

          Address: 14 Hari Nivas C road Churchgate Bombay 20

          Sir,
          Unfortunately I have been ordering medicines from you, but 6 weeks back I had ordered Ensure powder 200gms, I was sent one kg!!

          Return was taken after 15 reminders, refund amount of Rs 1310, I have not yet received any refund after providing all bank details, only feedback I get is “someone will call you by 7, and money will be credited in next 24-48hrs this is standard reply I am hearing since SIX WEEKS!!!

          Do you have shortage of funds or on verge of bankruptcy!!but yes I get calls without fail for new orders.

          My mother orders her contact is [protected], in which you shall get details of her medicine.
          Regarding payment pls contact me if you want to on [protected].

          I shall wait for 48 hours else I shall escalate my issues at all levels.

          MOST UNSATISFIED CUSTOMER
          Medlife customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kinjal Brahmbhatt Dalvi
            Sep 2, 2020
            Report
            Copy

            Website: medlife.com

            On 27th Aug 2020 @medlife delivered product even if not even ordered anything. Eliquis tablets and senatizer total amount is 1521.5/- Wrongly placing order and delivering on old address and not even giving money back in account even if not ordered at all. After many many efforts got connected to Customer care(sarvesh ) said you ll get amount on account, I have recording of that too but in next follow up call got to know he had mention no any complain at his end in systen so had to tell whole story again while follow up next time. After multiple call and talk with customer as many cut the call when we raise any complain made situation more helpless. finally one lady Prathi took complain and said she only can initiate return product order and only tablets can take back and not senatizer. plus u ll get money back in wallet only not in account. Here my question is how I medlife make ppl suffer like this without any mistake and not even placing any order though thr app or web or via call. I want proof on which bases they delivered product. then proves that I have placed order. and without prescription collection how directly they deliver product. I need help and guide how I can get money back which took in cash from family member available at home where I dont even stay as this period.
            Medlife customer support has been notified about the posted complaint.
            Sep 02, 2020
            Updated by Kinjal Brahmbhatt Dalvi             On 27th Aug 2020 @medlife delivered product even if not even ordered anything. Eliquis tablets and senatizer total amount is 1521.5/- Wrongly placing order and delivering on old address and not even giving money back in account even if not ordered at all. After many many efforts got connected to Customer care(sarvesh ) said you ll get amount on account, I have recording of that too but in next follow up call got to know he had mention no any complain at his end in systen so had to tell whole story again while follow up next time. After multiple call and talk with customer as many cut the call when we raise any complain made situation more helpless. finally one lady Prathi took complain and said she only can initiate return product order and only tablets can take back and not senatizer. plus u ll get money back in wallet only not in account. Here my question is how I medlife make ppl suffer like this without any mistake and not even placing any order though thr app or web or via call. I want proof on which bases they delivered product. then proves that I have placed order. and without prescription collection how directly they deliver product. I need help and guide how I can get money back which took in cash from family member available at home where I dont even stay as this period.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Scheel Shenoy
              from Pune, Maharashtra
              Sep 1, 2020
              Report
              Copy

              Address: Bengaluru
              Website: www.medlife.com

              Iam a Senior Citizen- a DIABETIC.
              I had selected an Advanced Body Check-up package for Rs 899/-which covered HbA1c.amongst (website screenshots attached)
              Was surprised to find the report missing.On calling, they tell me that the package was changed. But they have not made the changes on their website.
              They are not prepared to rectify their mistake, in spite of my numerous calls andmails.
              This is misleading and cheating customers in broad daylight.
              I want them to take my blood sample and give me thevHbA1c report urgently.as I have to show them to my doctor.
              +2 photos
              Medlife customer support has been notified about the posted complaint.
              Sep 02, 2020
              Updated by Scheel Shenoy               I have called 10-12 times in the last three days. Everytime they say a call back will be arranged.NoOne has called back till now.
              This is a health problem.Need the HbA1c report urgently to meet my doctor.
              Cannot go without report.
              I now will have to get the test done from another lab.
              I claim Rs 20000/- damages from Medlife for mental stress and inordinate delay in delivery of services.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                [email protected]
                Sep 1, 2020
                Report
                Copy

                Dear sir/ madam,
                Greetings. I dr sanjay rastogi have placed the order number or3041sja-027a 17/08/2020 and made the online payment through icici debit card on 26/08/2020 with transaction id or3041sja-027a[protected] on 26/08/2020.
                Still, i didn't get my medicines and delivery boy is asking for money again.
                Kindly, look into the matter at earliest.
                I have never expected this thing with med life.
                They are showing very unprofessional behaviour and never get my medicines delivered despite prepayment of the order.
                Regards
                Dr sanjay rastogi
                Medlife customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Ridansh
                  Aug 31, 2020
                  Report
                  Copy

                  Respected sir
                  With due respect, I, Ridansh Dubey ordered medicines on 20.08.2020 and paid online the payment (also used icici payment offer). The delivery boy come on 25.8.2020 but there is no updation with the third party regarding the prepaid payment. They are not deliverying the medicines till now. All the medicines are life saving and they are urgently required. Please sir help 😭😭😭😭 me regarding this. The customer of medlife if procastinating the delivery by 108 hours

                  I hope you will listen nad help me regarding the same. Please take necessary action and do the needful as soon as possible. Make the delivery possible by tomorrow.

                  Thanking you
                  Yours faithfully
                  Ridansh Dubey(contact no. [protected])
                  Medlife customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vaishak S Achar
                    Aug 31, 2020
                    Report
                    Copy

                    I get daily calls from multiple numbers. I have blocked about 10 numbers from medlife so far. I still get call from new numbers every time. Very annoying. This is simple harassment.
                    Medlife customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      mouli159
                      from Alampur, Telangana
                      Aug 31, 2020
                      Report
                      Copy

                      Hello they are calling continuously. Kindly stop calling to my mobile number
                      Medlife customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        ag922013
                        Aug 30, 2020
                        Report
                        Copy

                        On 23/8/20 i have ordered 30 argihope sachet amounting to 950. On 25/8/20 i received only 10 argihope sachet but medlife sent a bill of 30. Which is a cheating.
                        +1 photos
                        Medlife customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          Chirag Manjrekar
                          Aug 30, 2020
                          Report
                          Copy

                          These guys keep calling on your number unnecessarily even when we have told them not call us back again and from different numbers so blocking also doesn't work. Insane people think we buy medicines everyday. How stupid a company can be?
                          Medlife customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Badal kumar Singh
                            Aug 30, 2020
                            Report
                            Copy

                            Delivery boy did not give me medicine. His behavior was rude. He abused me. He called me to come on his home
                            Medlife customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shekhar8005
                              from Indore, Madhya Pradesh
                              Aug 29, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 5th & 6th Floor, Vaswani Centropolis, Langford Road, Shanti Nagar, Bengaluru, Karnataka 560027

                              Sir, I had ordered (prepaid) a formula milk powder Aptamil stage 1 from medlife on 28 of march 2020, but it was not delivered till date. Have also called twice but no responce came
                              +1 photos
                              Aug 30, 2020
                              Complaint marked as Resolved 
                              Sir, I had ordered (prepaid) a formula milk powder from medlife on 28 of march 2020, but it was not delivered till date.I Have also called twice but no responce came. Order number is. OR5303TOA-009A Medlife customer care number is 1860 1234 1234 Medlife Email id [email protected]
                              Medlife customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Ridansh Dubey
                                Aug 29, 2020
                                Report
                                Copy

                                With due respect, I, Ridansh Dubey ordered medicines on 20.08.2020 and paid online the payment (also used icici payment offer). The delivery boy come on 25.8.2020 but there is no updation with the third party regarding the prepaid payment. They are not deliverying the medicines till now. All the medicines are life saving and they are urgently required. Please sir help 😭😭😭😭 me regarding this. The customer of medlife if procastinating the delivery by 108 hours

                                I hope you will listen nad help me regarding the same. Please take necessary action and do the needful as soon as possible. Make the delivery possible by tomorrow.

                                Thanking you
                                Yours faithfully
                                Ridansh Dubey(contact no. [protected])
                                Medlife customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rushikesh g kathane
                                  Aug 29, 2020
                                  Report
                                  Copy

                                  I have order entavir 0.5 mg bt medlife send me anticano 0.5 mg!
                                  So i returned it and ask for refund it! And they pick up my order and take with them! Bt still after 10 days of return they still not refunded my payment! Payment mode is cash on dilivery!
                                  This is my first complaint with medlife i am old customer bt this time i am totally unsatisfied with this incidence please cantact soon and refund my payment fast!
                                  Medlife customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sai92g
                                    Aug 29, 2020
                                    Report
                                    Copy

                                    Once you register with the medlife app, they keep on calling 5-6 times a day at odd timings. It's been such a nuisance. I keep on telling to not to call again, but they never listen. The is no option to delete the account as well. So many messages and calls, please take an action on them. I don't want to receive any more calls from medlife
                                    Medlife customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      R@h
                                      Aug 29, 2020
                                      Report
                                      Copy

                                      I'd ordered some medicines from your deceitful website a while ago. I was in a great need then. It was available then and so I placed my order. But it happened to be out of stock later and the order got cancelled from your side itself and I was informed two days later. But the amount Rs 257 was credited. It's been 25 days since then and I haven't got my money back. I've been trying so hard to reach your worthless and useless customer service and all I hear is a long debacal about how great y'all are and a beep. First off I need my money back and also u owe me an explanation for the delay. And you should understand that u need to be accountable to your customers no matter what turmoil or dufficulty the nation or economy is facing. I apologise if I lost track of my words and got a lil harsh but I look forward to a fruitful reply.
                                      Have a great time
                                      +1 photos
                                      Medlife customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Intas
                                        1.7
                                        (44)
                                        Cadila Pharmaceuticals
                                        1
                                        (30)
                                        Indoco Remedies
                                        2.8
                                        (18)