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Medlife Complaints & Reviews

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Last updated Apr 6, 2023
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Medlife reviews & complaints page 2

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R
robin2004
Jul 25, 2021
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Address:Bangalore

Refund not issued order Ref no :QHFUAM
Return medicine on 09.07.2021 Ivervirl 12mg and Waysolone 20 mg Rs. 405 not refunded Medlife express is cheating company... Medicine pick up done by Mohan mobile no[protected]. Make them issue refund asp

Order details screen shot enclosed

Regards
Robin Peter
Mobile no [protected]
+1 photos
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    keer2405
    Jul 23, 2021
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    Im getting like 2-3 calls on daily basis from medlife through their IVR and then wait for the IVR to handover to the customer agent to force people buy their medicines.

    calls i get from different numbers - e.g - [protected]
    Medlife customer support has been notified about the posted complaint.
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      skalnde
      Jul 23, 2021
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      Address:bangalore

      Nobody buys medicines for fun you ###!
      getting 5-6 text messages, recurring calls for promotions.
      never buy from this site or even register!
      Medlife customer support has been notified about the posted complaint.
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        S
        Shirish0046
        from Ludhiana, Punjab
        Jul 21, 2021
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        Website:www.google.com/url?sa=t&source=web&rct=j&url=www.medlife.com/terms_conditions.html%23:~:text%3DAny%2520issued%2520with%2520regard%2520to,care%2520at%25201860%25201234%25201234.&ved=2ah

        I have informed at your customer care number a larger no. of times..But your company is not resolving my problem. My order Id is OR4398TMC-005A. Due to mistake of your delivery boy and technical staff I am facing a lot of problems. Now its over to my patience. Kindly take the hard steps for my refund. Your staff is properly known by my problem. So please discuss with them and help me out ASAP. I have financial emergency. So i need money urgently.The money is still not credited to my wallet and its balance is still zero .Kindly do the needful as soon as possible.
        Must Reply
        Regards
        Shirish Goyal
        Registered mobile number [protected]
        Medlife customer support has been notified about the posted complaint.
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          ramsbp
          Jul 17, 2021
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          I never registered my self with medlife on any account, still they are sending messages on my mobile - [protected]. I want them to delete my account and my mobile number from their database and stop sending me messages.
          Medlife customer support has been notified about the posted complaint.
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            S
            Saurabh Singhvg
            from Noida, Uttar Pradesh
            Jul 17, 2021
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            I am getting too much calls from medlife team . They are harrassing me too much .

            I am just frusted and I just want to unsubcribe from their portal .
            It is causing me too much mental stress . I want you to help me .
            I am getting 10 calls now days from medlife
            Medlife customer support has been notified about the posted complaint.
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              ankit1014
              Jul 9, 2021
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              I want to delete my medlife account permanently but there's no any option of deleting account in medlife page or app. I receive 5-10 promotional and ads text messages from medlife and it irritating.

              Please do something needful as early as possible.
              Medlife customer support has been notified about the posted complaint.
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                C
                Chiranjeevi Kotapu
                Jul 9, 2021
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                Address:Visakhapatnam

                With reference to the above said subject, please arrange the report or refund. We are given samples on 12.05.2021 for Names of Chiranjeevi and Sowjanya register No. of [protected]. So pls take serious action on this matter. I called several times to your customer service but no answer.
                Medlife customer support has been notified about the posted complaint.
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                  V
                  Vinodj1971
                  Jul 8, 2021
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                  Address:India

                  Please provide the option of deleting the medlife account. Every day I gots irritating calls and massages.I have done DND also but still there massages not stopped
                  Also, there are no options to stop calling and message on mobile.
                  Medlife customer support has been notified about the posted complaint.
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                    I get 2-3 call from Medlife every day. Even after lodging complaint and personally requesting their representative, the issue has not been resolved.
                    Medlife customer support has been notified about the posted complaint.
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                      S
                      Shahnawaz Rider
                      Jul 7, 2021
                      Sep 9, 2021
                      This thread was updated on Sep 9, 2021
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                      I want to delete my medlife account permanently but there's no any option of deleting account in medlife page or app. I receive 5-10 promotional and ads text messages from medlife and it irritating. Please do something needful as early aa possible. I can give my mobile number where I get messages from medlife.
                      Medlife customer support has been notified about the posted complaint.
                      please provide as much information possible
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                        Hasan_001
                        Jul 5, 2021
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                        Address:Hyderabad

                        They keep calling with spam calls, no choice, just a tone in backend. And they call at any time of the day multiple times a day. I even asked them to never call me but still they keep calling me.
                        They have over 10000 spam reports on truecaller for a reason

                        My number : [protected]
                        Medlife customer support has been notified about the posted complaint.
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                          Shirish goyal
                          Jul 3, 2021
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                          I have informed them many times at their customer care number a larger no. of times..But the company is not resolving my problem. My order Id is OR4398TMC-005A. Due to mistake of their delivery boy and technical staff I am facing a lot of problems. Now its over to my patience. Kindly take the hard steps for my refund. Their staff is properly known by my problem. So please discuss with them and help me out ASAP. I have financial emergency. So i need money urgently. Kindly do the needful as soon as possible.
                          Must Reply
                          Regards
                          Shirish Goyal
                          Registered mobile no. - [protected]
                          Medlife customer support has been notified about the posted complaint.
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                            S
                            Sunil Panda Surendranath
                            Jun 28, 2021
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                            Address:mumbai

                            Hi Team,

                            Order no - #OR6760LXB-001A

                            This is to inform you that i have order 3 strip
                            of Medicine and while return request it was selected 1 Strip for PANTOSEC 40MG TABLET 10 but I have returned 3 strip(10 tablet each)
                            Also i get the message when the pick boy picked up the 3 strip.

                            I got 1 strip Refund amount of Rs. 94.92

                            But remaining 2 strip refund is pending of Rs. 189.84

                            I emailed on 6th June at there given email Id [protected]@medlife.com and they said we are working and will resolved this shortly.

                            Till today(28.07) I'm getting the same response from there team.

                            Thanks,
                            Sunil Panda
                            Medlife customer support has been notified about the posted complaint.
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                              P
                              Jun 27, 2021
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              I am getting too many messages and calls from the Medlife. Whenever i get calls i have requested to update my number in DND list. kindly please do something and notify the concerned person to remove my number from your list of promotional messages and calls. I am getting calls since last three months and there is no such option to unsubscribe or remove this detail from the medlife account
                              Jul 8, 2021
                              Complaint marked as Resolved 
                              Company has not resolved by problem. I get 2-3 every day. The number varies. One number is 8046887406.
                              Medlife customer support has been notified about the posted complaint.
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                                Vishant sanghvi
                                Jun 25, 2021
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                                After complaining dozens of time for unregister my number, as they call 3 to 4 times every day during my work hours and disturbing me during my important work calls, they still call me everyday. This is just ridiculous of their services and want to really move ahead a file a case for mental harassment on medlife. They have crossed the limit. I nearly lost my client due to such spam calls for their stupid offers.
                                Medlife customer support has been notified about the posted complaint.
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                                  Sagar_a
                                  Jun 25, 2021
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                                  Address:Pune

                                  I have not registered my mobile number with you still getting unwanted SMS which disturbing me a lot.

                                  Stop sending me promotional SMS with immediate effect.
                                  +1 photos
                                  Medlife customer support has been notified about the posted complaint.
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                                    Abjha2552
                                    Jun 24, 2021
                                    Jun 24, 2021
                                    This thread was updated on Jun 24, 2021
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                                    I'm very disturbed from the messages I receive from medlife. Nearly daily two to three time I receive messages explain ing different offers.
                                    One I had complained on their helpline number and they said that from now on I will receive any message.

                                    But that did not worked out and still I'm getting messages.

                                    Please stop stop stop sending messages to me.
                                    +1 photos
                                    Medlife customer support has been notified about the posted complaint.
                                    Jun 24, 2021
                                    Updated by Abjha2552
                                    My number is [protected]
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                                      pmohanta
                                      from Mahishadal, West Bengal
                                      Jun 24, 2021
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                                      Address:Medlife is now converted into Pharmeasy

                                      I have ordered medicine in 24 May, 2021. I made payment online, instead of that they send me medicine COD. For this reason I cancelled my order. I have send them e-mail so many times to refund my amount. It has been over more than 29days, But Still now I didn't get refund even...

                                      You are Requested to Refund for order id. ML-OR3731DRC-001A[protected] as early as possible.

                                      Pharmeasy gives me reply that, Our Support Rep has indicated that your ticket has been Resolved.

                                      My refund has not been credited in my respective mobikwik account then how can medlife/pharmeasy say that ticket has been resolved..
                                      U r Requested to Refund for order OR3731DRC-001A.
                                      Medlife customer support has been notified about the posted complaint.
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                                        pmohanta
                                        from Mahishadal, West Bengal
                                        Jun 24, 2021
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                                        Address:Medlife is converted into Pharmeasy

                                        I have ordered medicine in 24 May, 2021. I made payment online, instead of that they send me medicine COD. For this reason I cancelled my order. I have send them e-mail so many times to refund my amount. It has been over more than 29days, But Still now I didn't get refund even...

                                        You are Requested to Refund for order id. ML-OR3731DRC-001A[protected] as early as possible.
                                        Medlife customer support has been notified about the posted complaint.
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