Meesho Complaints & Reviews

Had ordered two makeup products from MEESHO. One is priced at ₹200 and the other at 232. The seller of both the products is the same. They sent both the products in one box and paid a total amount of Rs.432. When I opened the box, it was not what I ordered. I ordered the green color and it was white. So it was returned. I did not know that the seller has arranged Expressbees courier for one product and Delhivery courier for the other product for return pickup. The Delhivery courier boy picked up the entire box and took it away. Inside were the two products that were ordered. Now when the Expressbees courier boy comes, I don't have any road to give him. Got a refund of Rs 200 for the product taken from Delhivery. The second product was still showing returns. When the Expressbees courier agent came I explained things like this. They said that neither courier team can do

anything about it.

Called Meesho's customer care. No one offered a solution except everyone blamed each other. After two days, when the Expressbees courier could not pick up, they handed over to the courier to Delhivery. Delhivery Courier Boy knows that I have nothing left to return so he has deliberately not come here. Everyone is prolonging the days like this. At the same time, the first item picked up has reached the seller named Short Sell. He himself got back both of his belongings. I am the only loser here. I don't believe the seller will kindly refund the money as the return of the second product is still processing. I lost 232 rupees here, albeit a small amount. It was not the size of the amount but their attitude that put me off. As a last hope I am placing this request onthe consumer court. This can only be resolved by Meesho through contacting the seller. But they don't do that. A photo taken at the time of pickup includes both products as proof. The seller got it back. I am attaching all the proofs in my hand with this application. Please help me by taking an action as soon as possible. Meesho's SHORTSELL seller should give me 232 rupees.
Thank you.

Order no:[protected]
order Date:[protected]
I ordered a mosquito killed lamp. Received it defective and the lamp is not working.
i requested for return but since many day the return attempt have not been made to it.

1st time when it was made to return it was moved as return failed but to that order also no attempt of pickup was made. No package pick up person came to take even there was no communication from through phone call. I even raised a complain to the shadowfax but received no response.
Second time when i again moved it to return still the pickup of the package have been done.

Requesting to resolve the matter at the earliest.

I ordered bracelet from meesho it was a prepaid order. for which i was receiving delivery otp messages first on thursday 9th may & second on friday10may @ 8:40pm . but no body approached or called me to collect otp or delivery . on friday 10th may i received a message of delivered at 9:25pm for which i received otp message at 8:40 pm whereas i did not received my parcel, delivery partner did not come to deliver or call me to collect otp to mark deliver, so i called him 3 times starting 9:27pm till 9:33pm he did not answered my call. i immediately called meesho support 9:40pm . i get a call back after few minutes, i explained my concern of not receiving any parcel & marked delivered. i got a support mail on 12th may that my parcel has been delivered as it was an otp based delivery system it can’t be marked delivered without otp. for that i again contacted meesho support on 12 may around 11:58 am i got same response! then i tried and contacted delivery partner who picked my call on 12may probably by mistake! & when i asked him about my parcel & how can you keep it after marking delivered he told me my parcel is with him he will deliver it to me( saying mai aunga to de jaunga and more) . attaching call record below !! & on 13may i again contacted him but this time he already blocked me without delivering my parcel !! messho support system is useless!!
ATTACHING ALL THE PROOFS BELOW
I am willing to provide my call data from company!! weather i got any call or not from the delivery partner during that time to collect otp ! & a cctv footage as well if possible weather he came to deliver on not during that time.
I am totally disappointed with this fraud & scam done by messhos delivery partner to me !! i am not someone who will ask for support to loot 160rs from meesho !! but one can not tolerate fraudulent activities going around & unable to do anything or unable to reach out to higher authorities for the same !! it is such a waste of customers time, efforts, money !! moreover the behaviour & unprofessional support who can’t solve the loopholes running in the co.

Please my order update please my order fast delivery delivery time delay not received the my order

Product 12 layer blue delivered to me on May 9, 2024. Received only sticks and joint connector in the box. Meesho not accepting return/refund of the product. As per them product passes the quality check. If quality check has been done they should have its report o evidence.
I want my money back. and email addresses of company's senior team to forward my concern.

I am writing to follow up on my previous inquiries regarding the refund for Sub Order ID[protected]_1

On April 7th, 2024, I purchased a product through Meesho. The item got delivered on April 17, 2024. But I didn't like the product so I have returned the item on 19 April. The status shows refunded but still the refunded amount is not been reflecting in my bank account.

Despite multiple attempts to reach out to your customer support team, I have yet to receive a satisfactory response regarding the status of my refund. As per my records, the refund amount is ₹284.

I kindly request your prompt attention to this matter and urge you to expedite the refund process. Your cooperation in resolving this issue at the earliest convenience would be greatly appreciated.

AWB: M[protected]
Order was out for delivery this morning. Received a ridiculous SMS at 3.36 pm stating "customer refused to give OTP". When I called and objected to this fraudulent msg, the rascal said "thik hai" and that the other would be delivered tomorrow. At 4.24 pm I received another msg stating "customer unavailable/not reachable".
Both are absolutely bull [censored]. Meesho must haul up the idiot and confirm. Otherwise, I am contemplating a defamation suit against Meesho, who will have to face the consequences for supporting such fraud delivery agents.

I have ordered many things in meesho woth 5000 but it blocked me

Actually, I purchased a kurta (SHIVA DESIGNER SHORT KURTI TOP WHITH FOIL PRINT) on 14th MARCH, 2024 in 10:50 PM. It showed that the order will deliver on 22nd March, 2024 .I haven't received the order on 22nd March, 2024, then eventually I call them that why the delivery still now not delivered, then they receive the call and after a conversation told me to wait for 7 days. Without any types o[censored]pdates then i again called them they told that within 29th march, 2024 they will do something then after 4 days they again call me and connect a call to the delivery executive of my city, then the delivery executive told me sorry and also ensure me that they will deliver it on next day.Then next day no delivery came to my home, I again called them then they said sorry now we cant do anything.I haven't got an OTP regarding this order

I am writing to express my frustration and seek immediate resolution regarding my refund request. Despite multiple assurances, including an official communication on 22/03/2024 promising a refund within 2-3 working days, the amount has not been credited to my bank account. Today, I received a notification for an item pickup that I never received, indicating a serious lapse in communication and process.

The return request was initiated on 22/03/2024, and I have since returned the partial shipment that was received. It is perplexing and unacceptable that the issue remains unresolved after several attempts to clarify the situation with your representatives. The lack o[censored]nderstanding and action on your part is not only disappointing but also reflects poorly on your customer service standards.

I expect a prompt correction of this error and confirmation of the refund to my account without any further delay or miscommunication. Please treat this matter with the urgency it deserves and provide a definitive resolution.

I got a broken product and they are not picking up the product and they made me cancel my return request. Now no option coming to return also, I got a totally broken product. They are cheating and taking money from people like this

I had ordered two items (two kurtis (cloths)) through Meesho app on 28.03.2024 bearing Order IDs[protected] &[protected].

I was about to return one of them and saw that these were showing as delivered on 31.03.2024 at 09.08 pm and 09.09 pm whereas none of them was received at my end. These were ordered to deliver at my office address. the delivery date was of Sunday. Our office closes at 6 and shut downs latest by 8.00 pm on working days from Monday to Saturday and Sunday is our Weekly Off day so it is out of question that someone might have received it on 31.03.2024 being a weekly off.

I approached to Meesho Customer Care to lodge the complaint. But the have investigated and closed it without my information. On reaching again on customer care, it was intimated that the investigation has been done by their team and it is concluded that the delivery was made after providing the OTP whereas I neither received any call or given any OTP to anyone.

Meesho team is showing inability to provide the delivery boy's call details as a proof of delivery and proof of providing OTP.

Need resolution of my this problem at the earlier

Hello sir, we order kitchen cleaner spray today my order is delivered my home but when we check the box it is empty & its fraud by distributor, hope
u r take action against him and refund the amount on the same

Your delivery partner very bad language use

Incident date 11.03.2024
main ne meesho se ek KITTI cabinet order kiya tha. Delhivery ka koi banda (Vishwas Patil - [protected]) parcel leke ghar pe aaya tha unfortunate main office me tha. Mera parcel cash on delivery tha. usne mujhe QR code bheja payment ke liye, main kuch time ke baad uspe payment kiya lekin wo bol raha tha ki usse wo payment nahi mila. wo mujhe bol raha tha ki wo QR Expire ho gaya hai dusra payment karo. lekin mere account se amount already deduct ho gaya tha to main double payment kyu karu. lekin delivery boy ne nahi suna aur parcel wapas le ke chala gaya aur mera order OTP ke dwara cancelled karwa diya.
Ab wo parcel supplier ke paas pahuch gaya hai fir bhi mera money return nahi hua.
Meesho help centre me phone kiya to bol rahe hai ki hum kuch nahi kar sakte. Main unse bola ki mere paas payment detail hai aap Delhivery wale se baat karke dekho lekin wo bol rahe hai ki hum kuch nahi kar sakte.
Sir aap hi bataiye aise koi kaise kisi ke hard earned money ke sath aisa kaisa kar sakta hai. Payment bhi gaya aur Parcel bhi.
Please sir/madam aap hi iska solution bataiye.
Thanks
Satish Singh
[protected]

Dtd 20/3/2024 I ordered some Jewelry sets from Meesho. The Messho cancel the order and then the vendor took my information send me 3 package and called to said that order cancelled by mistake. When I paid for the package it was fill with sands. Messho company is selling customer data to Fraudulent companies and these companies are doing scam with customer and Meesho is conveniently saying they will not help.

Received different colour different model denim jacket not taking returns cancelled by pickup person.

I need returns for refund

Order ID[protected]

Thia my order id.

Account not opening properly my size returns not opening. Solve this problem.

1. Please refer to following :-

A) ACCOUNT REGISTERED DETAILS :- (I) NAME - JANAM SINGH RANA, (II) MOBILE NUMBER - [protected], (III) Reg email - [protected]@gmail.com

B) MEESHO ORDER ID :-
(I[protected]
(II[protected]

2. Above mentioned orders were created on 12 Mar 24 and delivered by courier company Xpress bees in a single pack at 10.59AM on 16 Mar 24. When this packet was opened we found both the items are totally different from the items we had ordered. The colour, size and quality of both the product everything is different from the ordered items.

3. At 10.58 Am to10.59 Am on 16 Mar 24 we have raised return request in view of wrong item has been delivered to us.We have also uploaded the photographs of the delivered product.

4. Whenever delivery boy came for the return pickup he rejected the item in view of item not matching with the online photos shown on Meesho website. So he updated the return status of order id[protected] as product failed the quality check. While the othe order id product is also getting rejected on same basis.

5. It is a clear case of cheating and fraud with customers. Your customer care is also very pathetic they are also unable to provide any resolution to me.

6. In view of the above, it is therefore requested that, my complaint may be registered with your higher authority. The product sent by the seller and other facts regarding product delivered to me in this case be scrutinised and then after a replacement or return of both the products be arranged at the earliest.

I have received the scratch card from the meesho from that I won 11, 50, 000 when I tried to claim that they are asking to pay 11, 500 cash first we said that to cut that amount and give remaining amount but they are not agreeing for that so I am thoughting that it was fake plz it's true then give the amount or else warn them strictly not to do that

I have ordered a saree from meesho and I have got a completely different product. When I asked for return request they denied to do so. It costs me about 400 rupees. I have also seen its review which is totally bad and many like me are also suffered from the same problem. Pls kindly resolve this