Meesho Complaints & Reviews

I order in meesho id for banarsi Silk Saree code no. [protected] through COD. And the Company send the item Through Shadowfax.
My tracking ID is SF[protected]SFL.
I make the payment through Phonepay amounting for Rs 504.00 and UTR no. is[protected]. But the Shadowfax Agency ask for the money on Delivery. They are not updating the payment. I provide all details to Shadowfax.
Yesterday on 06.12.2021, the courier person called me to deliver the Courier. Due to not updating the payment, he is refusing to give the product to me around 5:30 PM. Around 6:10 PM, he called me saying that Payment is updating, can he come for the delivery?
At that time I left the office. Then he told me that he is coming tomorrow morning (07.12.2021).
I checked the status by tracking ID, then there the message reflected that Product is delivered on 06.12.2021 at 6:12 PM.
But i have not received any product. Please do the needfull.

Order #[protected],
Complaint number[protected]
I ordered this product on 22nd November 2021 and it was delivered to me on 2nd Dec 2021 but the delivery guy delivered the product some other place and I didn't receive anything on 2nd dec so on 3rd I called customer care for this reason I got no response next day I called again they registered my complaint then till now there is no resolution regarding my complaint nor I received my refund that is 370 rs, I would like to request please look into it it's a urgent matter

I had received orders to supply through meesho and i had delivered all the products as per order but later all the products started returning and I received wrong products i raised the complaint for the same with meesho wide ticket no's below
Ticket no. 18390685
sub-order no. [protected]_1
Ticket no. 18554616
sub-order no. [protected]_1
Ticket no. 18733774
sub-order no. [protected]_1
Ticket no. 18837100
sub-order no. [protected]_1

Meesho had said will refund all the amount within 7 days but now they are not responding
kindly request you to intervene and help us

Our exchange order was initiated on November 18th, but for that request nobody has come till today that is December 5th

As per your mail, you have mentioned as December 3rd exchange was initiated.

December 3rd our phone call to customer care to compliant the issue and gave a exchange request through call.

We have ordered blue color dress, but you gave a different color.

We have attached the screenshot for your reference

We want either the money back or the actual right product

We have not expected these kind of issues from meesho

We have mailed regarding this, but again no response and their mail is so unsatisfied to us.

If we are not getting a proper reply, we will go further and further.

Regards,
S. Thiyagarajan

I called the customer care number regarding a refund... He took all my bank account details and took all the money in the account... He committed a fraud.. I need strict actions along with the money

They delivered wrong product of my customer, cost of 900. Rs. but when i call to customer care it always says wait 4 to 5 working days today is one month complete but they didn't return product I fill my customer loss 900 Rs. they are fraud its fraud company. don't do work with this company.

return request date[protected]

today is[protected]

I want my whole money I have all mail by Meesho and also customer care all calls recording

Hi,

I'm a good customer of meesho, for past few months I'm very disappointed with your service, it's been almost more than 20 days I requested for refund, the order have been handed over to your executive 3 weeks before but still refund amount is not reflected in my UPI account, it's not fair service, please refund the amount as soon as possible, I am waiting to order so many products but very disappointed with your service, please find the below tracking detail of the product

Fancy Ravishing Women Jackets & Waistcoat (Size: L)
Courier: shadowfax
Tracking Number: R[protected]FPL
Tracking Link: https://track.shadowfax.in/track?order=return&trackingId=R[protected]FPL

Hi,

I'm a good customer of meesho, for past few months I'm very disappointed with your service, it's been almost more than 30 days I requested for refund, the order have been handed over to your executive 3 weeks before but still refund amount is not reflected in my UPI account, it's not fair service, please refund the amount as soon as possible, I am waiting to order so many products but very disappointed with your service, please find the below tracking detail of the product

Fancy Ravishing Women Jackets & Waistcoat (Size: L)
Courier: shadowfax
Tracking Number: R[protected]FPL
Tracking Link: https://track.shadowfax.in/track?order=return&trackingId=R[protected]FPL

I have bought one product with order id as [protected] associated with phone number [protected] on Nov 28th 2021.

As I was not satisfied with the quality of product, I decided to return the pracel on the same day and initiated return on same date.

After return Inititation, an AWB generated and got message on my number saying the agent will pick up the product with some agent number.

I awaited for the same for 3 days and finally came to know that my return initiated got cancelled because Delhivery partner was not able to reach me. ( Which is completely false statement as I havnt got any call or any one coming to the address which was mentioned during the delivery).

Then again I reinstated the same thing and the process keeps happening and meesho delivery partner keeps on faking around about the status and cancel the return after every three pickup attempts.

I even raised complaints on meesho customer care and also I even escalated the issue to the senior executives who are working on the same but to my surprise, both customer care executives and seniro executives dint even bother about this repeated reinitiation and keeps on telling me to wait for 3 to 4 days to pickup the product which never happens because meesho deliver agents is faking around with the pickup and this process is repeating since two weeks and meesho is not bothered about the return as per there policy.

I have ordered the product for the customer. Order id is: #[protected] is delivered to the customer but the track system shows the product is returned and not delivered. But actually, the product is delivered and the customer send to me the invoice and product image which he had got. I have complained so many times but not gotten any support. They told me to send all details in the mail but emails are stuck and queued.

So I request to you please verify the issue and resolve it. I am so disappointed by Meesho.

Thanks
Manoranjan

I have ordered a Adbeni makeup combo pack on NOV 27, In tracking list it shows as delivered on DEC 4 but not yet received the order

Dear,
We got your email. Please forward evidence by whatsapp on[protected]. ( Nine three four one four seven seven two six two)
Never share any personal information to anyone.

Thanks

I ordered a rug from Meesho for Rs.1131/- amount has been debited but order was not placed, i again tried placing order, again money was debited without placing order. Refund an amount of Rs. 2262/-

I have ordered 3.5 feet teddy bear by Balaji Enterprises on[protected] nd it was delivered on[protected] but i can't get my parcel on time... So please refund my money as soon as possible

Sir/Ma'am
My name is Tania Sarkar, I am from kolkata, , I am a reseller on Meesho.I have ordered 5 products from meesho from the month of October to November but after successful delivery of each product without any exchange or refund after 7 days, neither verification of order has done nor I received 50 reward points for each order, as it supposed to be done. I am enclosing payment ans delivery proofs, Please help me to get the reward point.

Thanking you

I have ordered a kurthi in meesho it was delivered in[protected] @1.30pm kurthi is damaged and its torned I made a return request on[protected] @ 1.40pm itself but till now they didn't pickup my product it takes already a month I have called the customer executive morethan 20 times but no response at all they are not taking any action I don't know what to do.

Payment of 387₹ made through google pay but order not confirmed yet. Please refund the amount as soon as possible. Thank you .

I have requested a return on my product. But it is getting cancelled all' the time.. Again i reintiate the return but by 2, 3 days it is getting cancelled again and again. I have reported it to many times on the customer care..And they told within 3, 4days it will be solved.. yet not solved .. Feels very bad with the delivery on meesho..No responsibility in the timing of return..

I was placed one order on 1 dec 2021. But this order not shown in my account as well as i was pay money on gpay rs. 535/-. Yet not refund a money nor dispatch my product.

I have placed a order on Oct 15. My order has been cancelled from your side on Nov 6 . My refund has not been initiated till to my bank account or Paytm wallet also.. I request you to initiate my refund correctly to my bank account . Order ID [protected]