Meesho.com — Only 1 product delivered in combo, no refund given

Address: Bangalore, India (Meesho HQ)

Website: www.meesho.com

I ordered an Abaya Combo Pack (2 items) from Meesho.com and paid ₹908. However, I received only ONE item instead of two. The other product was missing.

I contacted Meesho customer support multiple times, but they refused to refund the money or send the missing product. They closed my complaint without resolving anything.

I also tried raising a complaint on the National Consumer Helpline (Docket #7538162), but that was wrongly marked as a duplicate and disposed.

I request immediate action to either refund the amount or send the correct product.

Order ID: [#[protected]]
Order Date: [30/6/2025]
Amount Paid: ₹908
Product: Abaya Combo (2 items)
Location: Kerala