Mercedes Benz India Ltd — Poor Service and Delivery Quality

I am holding a GLA and I had given it to Ram Autobahn Mercedes and as per their request opted for Rs. 184552/- service pakage and to my shocking surprise the car was delivered in very shabby way all interiors having stains whereas I had done Rs 85000/- interior exterior ceramic coating treatment but it was all messed up, moreover the service wasn't up to par by Mercedes standard by any standards, the underbody cover shield wasn't available and promised in 4-5 days which never came, car again went for brake pads work even after service was done immediately within 1000km done again it was surprising, no standards maintained, on top of it the body sound in rear isn't yet resolved again same noise coming and it was covered up with same SORRY is this Mercedes culture? I am totally unsatisfied and annoyed car going and staying for 4/5 days and no work done after taking such a huge amount of our hard earned money? Should we take media and consumer court help for getting justice? will await for 2/3 days for resolving this issue and action against the guilty and rectification to our interiors and exteriors damaged
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