Mercedes Benz India Ltd Complaints & Reviews

I bought my E class in 2018. Had to get my cars right doors painted because of a minor accident in 2020. Surprisingly now after 2 yrs in 2022 the color shades turn different. The company paint has turned pale white where as the re painted part has turned bright white. My car looks like an old fiat car. When complaint was raised, even Mercedes’ representative Mr Saurabh wasn’t able to solve the problem rather they are asking me to get...

Silver Star Mercedes service center in Hyderabad is represented by Faizal Service advisor.

My GLE 250D is September 2017 model and driven 32272 KM.
Faizal sent me a service quote of Rs, 1, 13523/-
I refused all services except engine Oil and filter change. He still added windshield washer Rs.471 and brake fluid Rs.3031. and scheduled Service A Plus 45000KM or 3 years for Rs.20119. I asked what is included in it,...

I bought car about one and half year ago
But it’s tyre get punctured very early
I already put puncture repairs multiple time .first puncture when just I received car from chd Punjab motors and plan to go Vaishnodevi mata, I think it’s just
But it is regular problem now I feel it may be turned given to me is not up to mark as after lockdown we drive it very less. How I can check pls
Requires ur feed back...

Merceces- Benz S 350d anthasite Blue Paintwork MFG 2019 On road cost was rs 1, 18, 13, 755/- was booked on 27th Feb, 21 with a condition that advance payment of Rs 5.00 lac to be paid on 1st march, 2021 .
WE paid Rs 5.00 lacs by ICICI Bank transfer on 1st March, 21. but we got a massage that our booking has been cancelled due to non receipt of Fund Rs.5.00 lacs .It was booked through dealer - Luxotica Automobiles LLP, Kolkata .br...

I am holding a GLA and I had given it to Ram Autobahn Mercedes and as per their request opted for Rs. 184552/- service pakage and to my shocking surprise the car was delivered in very shabby way all interiors having stains whereas I had done Rs 85000/- interior exterior ceramic coating treatment but it was all messed up, moreover the service wasn't up to par by Mercedes standard by any standards, the underbody cover shield wasn't available...

Hello

I strongly recommend don't waste your money on Mercedes Benz Product.

My Case:

While driving on national highway, my Benz Car suddenly stopped in middle of road and the handle got locked. Fortunately, I was behind a heavy vehicle and my speed was approx 40 KMPH.

I tried calling customer care, but the worlds best car customer care were not able to support me for almost 90 minutes.br...

I had purchased a mercedes benz c class (C-200) variant vehicle on 09.08.2020. I am sorry to say this but mbil's dealer global star auto puts the customers' interest at the end. No proper explanation was given about the vehicle at the time of handing over of the vehicle. Had it been done diligently, the problem relating to heardest electrical button would have got noted. The ordeal began after i had reported this error. Efforts were made...

Ref silver arrows
Booking & committed delivery march 2020
Reason for complaint: denial by the dealer.

I have booked a vehicle with silver arrows and unfortunately covid -19 / lockdown situation came in between. I asked and request my dealer m/s silver arrows (Noida) to return my money for the time being, which ultimately is being used by them and i m bearing and paying interest.

No proper response...

Tnt motors service centre mayapuri had an accident with my car and damaged its bumper while the car was with them for electrical repair work of screen though i have purchased a car just a month ago. Whats the use of buying brand new car when the company centres are not responsible after selling. I need my bumper to be changed and no repaint as it will decrease the value of the car
Such a pathetic customer care service
I need...

Dear sir/ madam,

This is in regard to my mercedes e class rj 19 ch 0006 for which i am availing the service package for 60000 km or 3 years whichever is earlier.

The fact of the matter is that on 21st jan 2019
I had sent my car for servicing (With 57800 km reding) to tnt motors jaipur and i was assured the service manager mr akshay gaur that the car will be serviced completely within the package as its...

This is my second gla. The first one had be written off in 15 months time because the engine seized due to driving in a small puddle of water.
My second gla has been towed 4 times in 10 months time. Once due to battery connectivity lose, second again due to water entering the engine (This time i took a video. I’ve attached it here) and twice due to rodents attack.
There are 4 other cars parked in my parking space. Rodents...

I have a huge issue going on with mercedes regarding c200 on two counts

1. Jadderring noise when brake is not fully pressed or released as required in bumper to bumper traffic!

2. Sreeching noise from steering when it is fully turned lhs or rhs when car is stationary, in p mode or d mode with brake pressed!

Mercedes-benz claims both are characteristic of the car!

My point is how...

My car has gone for a service and a checkup yesterday. It seems that there is some leakage for coolant and engine oil due to which they might have to keep my car for more than a week as they dont have the parts handy.

I wanted you to know and may be convey my issues to the management so that they can provide me a backup car asap.

1. Morning my kid drop to school has to be done by me. Today i will have to take...

This is in regards to my mercedes gla 200 d purchased in 2016.

The car is in warranty and i have also taken a service package.

While travelling on the highway recently the most shocking incident happened. The rear spoiler of the car has come off and flown away. I had never imagined this could happen with a brand like mercedes.

I have shown my car at auto hangar, saki vihar road, mumbai, india.br...

I'm deeply shocked today.
I had sent my car ts 07 fc 7209 for repair to mahavir auto secunderabad last week.
I received a call today from service advisor mr. Ravi [protected] informing me that my brake pads are worn out and needs to be replaced.
I told him that it should not be the case as i was not getting any sensor alert on the display to change the brake pads when the car was with me. He started threatening me that...

I regret to inform that i am highly disappointed with my mercedes benz gla - tn13 l 1000 purchased from trans car, ambattur, chennai.
Since, the purchase of my car i have a bad odors in my car. The car stinks, and it is unpleasant for all the passenger and it is highly harmful for health.

I have complained 3-4 times since then but they refused to accept, even after a regular service check smell remained, and later when...

The service station is pathetic in kolkata. They give appointment date for the car and keep it for weeks. No responsible person to give a feedback have to call back again and again for the work to get completed.
Tryes are pathetic have to replace 2 tryes with my own cost within 2 years of purchase.
This will be my first and the last mercedez car ever to be purchased.
My music system gets on and off frequently have send...

I am highly disappointed by mercedes benz india,
When i went to take a test drive of your suvs at an off road track facility, i was told a clear no that you cannot test drive our products without any invitation!.

So i think that mercedes benz is not supporting their young buyers.
If you will not allow us to experience your products than how can you convince us to buy your products?

Your existing...

I own a mercedes benz cla unfortunately met an accident
And left the vehicle for service
It has been a month now and yet the service people tell the spare hasn’t arrived
It not the first time every time i leave the vehicle for service it takes 2 month to deliver the vehicle
We buy to us the vehicle and not to leave the vehicle in showroom for ages!!
Did not expect an mnc to provide a pathetic service...

I have bought gla 200 cdi sport from b u bhandari pune within 2 month of purchase my car showing massage rectify tyre pressure again and again when i told to the b u bhandari service there answer was this can happen with suv u have to check your tyre pressure on regular basis but whenever i went to outside my tyre get pictures i face much problems in that days i was show them bubbles are there on the side wall of the tyres but they told me...

I am hashmin, owner of a mercedece s350 in kochi, kerala. I bought the car from rajasre motors pvt ltd. On april 2017. I had driven only around 4000 kms. But i had a complaint with my car last week with the turbo pipe (Got disconnected from where it is connected). I gave the car to the service centre in kochi since i had a long trip. They said they cleared all the problems. But on my way to hyderabad i got the same complaint while driving....

I am a victim of big fraud called mercedes. Lured by the big brand name of mercedes, i bought two e 250 cars in september 2016, from mercedes benz, through its authorized dealer, autohanger metro motors. I compared all the schemes available for car and asked for all quotations on email & approved the final quotation on email. I was promised best insurance available, and was charged rs 267986/ - for the insurance. I was not given any details...

We are very pissed off by the service of Mercedes Benz.the car has only completed 3 years but it has gone for many times in the service centre almost in every couple of months which is very shameful for the brand like Mercedes Benz sometimes the roof of the car made noise just to solve that issue we have gone to the service centre which is quite far for more than 4 times but still they can't do it in 4 tries then there's an issue that sometimes...

Today (13/10/16) your dealer who is covering nagercoil had vehicle display for sales promotion @ district club, nagercoil. I went there around 5.00 pm to see the vehicle & also for test drive, because i am in the intention to change my car.
I asked your people to give me c 220 test drive. But they refused to give test drive. I am doing real estate business in our area & i am sure that i am capable of purchasing c 220. I don't know...

I am using the C 220 model Mercedes Benz 2012 model car from 2012. Comparing to other cars the A/C is not working properly....

Purchased demo car through auto hangar in sept 2011 , now given for service as major some electric fault Battery discharge twice in month so should be cover in warranty now auto hangar showroom first agreed in warranty now saying not cover under warranty attached invoice last 15 days service centre is not able to decide to cover this alternate major parts problem and over approx rs 1,25000/ given for same repair....

Dear Sir,
Having seen the initiative taken by you to redress grievances on various accounts and to get them settled on fast track, we too would like for post our grievance for a suitable solution.

OUR GRIEVANCE IS GIVEN HEREUNDER :

We have faced a problem with none other than Mercedes Benz India, which is still unresolved and is a matter pending in the court. We would like to share our grievance through...