Mescom — Laptop breakdown due to power failure

Shirley Fernandes

Nov 16, 2021

Address:

Shirley Fernandes, D/o CyriFernandes, "SHIRWIN VILLA"(1st Floor), 1st Main(80 Ft.Road), 2nd Cross,(Right), VIJAYANAGAR,, SAGAR-577401, SHIVAMOGGA Dist

Dear Sir,

As per the mentioned subject, I reside in Sagar, Karnataka anf my address is as below:Shirley Fernandes, D/o Cyril Fernandes, Shirwin Villa, 1st floor, 1st main, 2nd cross, Vijayanagar, Sagar-577401. Landmark: 18th ward, Pole no. 22 and work for K-PACK SYSTEMS PRIVATE LTD. I was working on my laptop and due to lightning there was power failure and there was laptop breakdown on 16th Nov. 2021 around 4.30 to 5pm. As there is loss due to electricity problem please compensate for the loss.

Regards,
Shirley Fernandes,
[protected]/[protected]

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Comments

Shirley Fernandes

Dec 2, 2021

Dear Sir,

Due to the thermal event, the IC in the mother board has burnt off. The thermal event caused the damage and the same is not covered under warranty. Hence HP has issued the quotation for the replacement of the mother board and We have made the payment online of Rs.13662/- to TVS Electronics. Please find the attached bill and the payment receipt.

Please look into the issue and kindly reimburse the amount as it was due to thermal event and not laptop issue.

Regards,
Shirley Fernandes,
[protected]/[protected]