MESCOM Customer Care
Mangalore Electricity Supply Company Limited
Customer satisfaction rating: 34%
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100
COMPLAINTS

MESCOM Customer Care

Mangalore Electricity Supply Company Limited

Website:
Address
20/1, Old Bar Line Road, Savarkar Nagara, Shimoga
Shimoga
Shimoga District
Karnataka
India - 577202

Customer Care Phone Numbers and Contacts

Customer satisfaction rating
34%
Complaints
100
Pending
0
Resolved
34
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So far so good - The company responded to our notifications and is working on resolving complaints.

MESCOM related photos (9)

MESCOM Complaints & Reviews

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Mescom — supply of bore well pump

 Vishwa87 on Aug 21, 2019
Dear sir
Am mr vishwanath devadiga residing at aloor talluk kundapur district udupi. Recently we have made bore well in our village with the permission of grampanchayat & also apply for power supply at aloor. Now all paper work of that related was cleard & we also install bore well pump, cabling, meter room etc.. Now final connection is pending. Jounier engineer mr vijay kumar told that it will be taken 10 days to start supply, actually we don't know what is the problem. Please suggest him to make start supply as early as possible......
Complaint comments  Read comments Complaint category Electronics & Appliances

Mescom — provide account id

 SunilUchand on Aug 12, 2019
Rr number aeh2229
Sulliasub
Consumer id 210303.

With reference to the bill (Please refer attachment image), i was shocked to see that there is no 10 digits account id for the rural consumers, which makes them unable to pay the bill online. As you are aware, nowadays, it is very common to have the online system for bill payments, which saves a lot of time and also convenient at times delay in bill payment because of ill health of main person in home, who can't go to kiosks often.
Most shocking is that this injustice. Is only for rural consumers, that too who wil...
Complaint comments  Read comments Complaint category Utility Services

Mescom — no electricity since 5th august

 Ash shetty on Aug 11, 2019
Residing in padubidri. There is no electricity for almost 7 days now. 1000s of calls and complaints registered in the office makes of no use.
I do understand the situation of the employees however one has to go through hell without electricity for 7days. This is inhuman torture we are recieving from mescom who dont delay to send the bill but for services....
Complaint comments  Read comments Complaint category Utility Services

Mescom — no electricity since past 3 days

 [email protected] on Aug 9, 2019
We residing at door no. 3-76/2, tenka yekkar village, permude post, karnataka. Pd no. 1560. Doesn’t has power supply since past 3 days. And even after personal visit complaining at office and more than 100 no. Of calls no body is attending our complain. We are not satisfied with the service and are badly suffering helplessly.

We request the higher authority to take a strict action for the karnataka mangalore, bajpe mescom office.

We hope the request will be reviewed and attended immediately.

Regards,
Pandith faiz ahmed m ismail. S/o pandith...
Complaint comments  Read comments Complaint category Municipal Corporation

Mescom — threat by bescom labour, in, katpadi udupi mangalore mescom

 YashaSvi_Kotian on Aug 7, 2019
One of your employees named (Basapa) working under katpady mescom had been rude and also threatened to cut down a tree which is within ones private property. This incident occurred today morning when one of the tree branch broke, due to storm & was in contact with wires. We understand that it's part of your maintainance activity which we sincerely appreciate, however basapa was rude and threatened to cut the tree off the roots by tress passing to one's private property. On responding of taking this issue with higher official he fled off without even apologising for his impolite behaviour. Tried...
Complaint comments  Read comments Complaint category Employees

Mescom — current bill complaint

 Raghu Devadiga on Aug 1, 2019
Sir navu kaleda hattu varsdinda curant bill kattuta eddidvi namm bill kaleda yerdu tinglinida acanak agi sikka patte jasti bandide namm maneya curant bill jasti andre 450 tanka barutte nav aste use madud andre kaleda yerdu tinglinida 3000 billu bandide namm talok byndoor talok heranjal garma ugrani mane byndoor office nalli complaint kuda madidvi avr helidru namminda mistake agi bandide anta sari agutte anta helidru adre ee tingl kuda hage bandide please check madi yalla sari madi nammlli astond bill kattuvavru yaru ella register mobile number [protected] pin 576219 mane number 1/346 ugranimane heranjal...
Complaint comments  Read comments [1]Complaint category Other

Mescom — regarding bill receipt

 madhu ck on Jul 23, 2019
I required the bill receipt of following months to submit to the owner

Transaction details as follows:
Account number : [protected]
Transaction date :[protected]
Withdrawal amount : 629.00
Particulars : pospurpaytm965186ncom
Cheque no :[protected]

Transaction details as follows:
Account number : [protected]
Transaction date :[protected]
Withdrawal amount : 1, 253.00
Particulars : ecom pur 70021972 paytm[protected]
Cheque no :[protected]...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Mescom — request for customer id

 adarsh Niddodi on Jul 11, 2019
Sir/madam,

I am a resident of kuntikana, mangalore. I wish to know my customer id, so that i can pay my electricity bills online. As i live in an apartment, so far, i have paid the bills via the apartment manager, who provides an apartment society-designed bill, and not the official mescom bill, due to which i do not know my customer id. Is there any other way to know my customer id? Please help.
Thanks....
Complaint comments  Read comments Complaint category Utility Services

Mescom — no power, power in single phase and street light not working

 dathathri65 on Jul 10, 2019
Power is getting cut every five minutes and when it comes it is in single phase causing problems for us to use any electrical equipment.

Street light stops working after one week, we complain they come and change the bulb, again after a week the light goes off.

This could be due to loose connections as the electrical pole, as it is completely covered with creepers and tree branches and repeated requests to clear this before rainy season is never heard.

Please arrange to get this problem sorted out immediately....
Complaint comments  Read comments Complaint category Utility Services

Mescom — place change for new transformer

 abdul shukur shukur on Jul 8, 2019
Dear sir,

We are from royal residency, opp vidyarathna school, deralakatte.

Today 8.7.2019 we have noticed that the new transformer is installing very close to our main entrance.

As you know children are playing around this place, and also this place are mainly using for assembly area, we request you please instruct to your guys install transformer little far from our compound or change the place.

Hope you will certainly do this.

Your understanding would be highly appreciated.

Best regards,

Flat...
Complaint comments  Read comments Complaint category Electronics & Appliances

Mescom — mescom online payment

 ssouda on Jul 8, 2019
Respected mescom superintending engineer:
I pay my mescom bill online directly by netbanking by debit to my account.in addition to the bill amount i am being charged additional charges for the online payment. I would like to know if this is legitimate and authorized. Other cities in karnataka do not charge in addition to the bill amount.

Besides the receipt is issued is for the actual amount of the bill due and does not show additional charges levied for making the online payment. Wondering if this is not legitimate and not authorized to charge the hapless customer. Please...
Complaint comments  Read comments Complaint category Utility Services

Mescom — account id/ customer id

 Naveen PM on Jul 4, 2019
I have been searching for account id of our mescom connection since long time. But i am unable to find it. Most of the online platforms and also mescom online platform is asking for account id for online payment. But in our electricity bill only rr no. And user id is mentioned. So we are unable to find our account id. Sample bill shown in websites show the account id. But in actual only rr no and user id is mentioned. My rr no. Is p263. I belong to padubidri section. Pin code 574111....
Complaint comments  Read comments [1]Complaint category Utility Services

Mescom — regarding the bill

 Himanshu Balara on Jun 27, 2019
I was staying in manipal in a apartment. I gave a deposit of 60000 for that apartment. 3 o[censored]s used to stay there. Now our course is over but our manager is refusing to pay our money. Each month we paid electricity bill which was given to us. Now they are telling that your meter was defective. You have to pay 36000rs for 4 months. We paid around 2500 each month. And mescom manager gave us a written bill which i am attaching here after talking to the manager. And we are not the only ones suffering. Manager is not picking up our calls. We are from different parts of india and manipal is approx 2000km...
Complaint comments  Read comments [1]Complaint category Home & Garden

Mescom — to get account id number

 Charan G L on Jun 26, 2019
Hello there.
Since a long time i wanted to know my 10 digit customer no. My rr no. Gl4197, consumer id is 2110303. Sullia sub division
Lokayya gowda harladka nellur kemrje
Please help me in getting my customer no 10 digit as i need it for paying electricity bills online. Its not printed on my electricity bill and i needed it.
Please help me.
Thanking you in advance....
Complaint comments  Read comments [1]Complaint category Education

Mescom — I hate your power service

 meezocraft op on Jun 19, 2019
I hate your services . You cut off power unnecessarily without any notification and here my servers which cost a lot and computers get fldamaged due to sudden power cuts. Ups don't last for long and these server ups take long to charge. I can't charge it full because your power is not available even for a few hours. It cost me a lot recently to fix the damaged electronic and most big problem was the software (OS) got corrupted because of sudden power cut. Fix the problem or else you are in trouble. I can legally complaint you about unnecessary power cuts that you do like in the morning and during...
Complaint comments  Read comments Complaint category Computers & Accessories

Mescom — stealing your electricity

 vinay teja kv on Jun 14, 2019
Sir i have recently started a business in manipal. I am a non local and due to which there have been cases of exploitation in the past but this is something else.
My business is ChillSpace cafe in krishna leela building i get almost close to 80 thousand as electricity bill every month and i have been paying it since i thought may be its my useage thats causing it. In the month of april i paid the same and hence i thought i will save power by cutting down the unnesasary useage by conserving power and i got a bill of 87 thousand.
I was shocked and enquired other businesses in the place...
Complaint comments  Read comments [2]Complaint category Food

Mescom — powercu

 Ramesh Shubha on Jun 9, 2019
Every month powercut will be taken on tuesday but they are doing there work on sunday such as tree cutting and they paying extra money to them.due to we are facing various problems there id a problem for students and senior citizen also.So please take such neccessory action to this as soon as possible if otherwise you dint take any action we can go for higher officer....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Mescom — there is no power supply

 ajith dsouza on Jun 6, 2019
There are vry poor power supppy in our area( adyar padauv, mangalore) . Once stoped the rain they giving power after 6 - 10 hours. Evertime thy sayng there is fault in line. Its happing 5h times continually. They are no lt proper maintaining line. I wanna reply withing 24 hours. As per the rule if i not received any reply thn i can fight with hem legally. Thank you...
Complaint comments  Read comments Complaint category Other

Mescom — staff misbehaviour and no proper actions taken

 Dhanraj71 on May 26, 2019
Sir/madam
We stay in mangalore near aj hospital. I had complained earlier but the service personal came and not repaired. But the problem has not resolved. So called the mescom mallikatte but the bhaskhar (Je) received the call and spoke rudely and misbehaved with my dad on call. Kindly take this issue as a major concern. Consumer complaint are taken seriously and if the appliances get spoil who is responsible...
Complaint comments  Read comments Complaint category Government Organizations

Mescom — 10 digit consumer number

 Madhura Shetty on May 26, 2019
Hello there,
I wanted to know my 10 digits consumer number of my mescom service for which my rr number is 56577. I wanted to pay electricity bill through online and i am not able to do. Hence, there is no consumer number in bill. I wanted to know the reason why number is not printed in bill and also provide me the 10 digits consumer number. It will be big help.

Thanks in advance!!...
Complaint comments  Read comments [2]Complaint category Other

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