Mhada — not received refund in full

My Name is Radhika Jorapur , I had applied for MHADA Pune Board - 2018. I had paid Rs. 5440 by Bank Transfer for same.
I was not selected in the Lottery but I have not received my amount yet. I have not received the refund in full.
Following Mail I had received from MHADA.

Hello RADHIKA VENKATESH JORAPUR
Thank you for payment against application
Ref.No.: [protected]
SchemeCode: 125
CategoryCode: GP
IncomeGroupCode: EWS

Please look into the matter at the earliest. Please inform where I have to apply for my refund. I need to get my full money back because it was not mentioned anywhere that MHADA would deduct some amount if application got rejected.
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Kindly attention this is a complain regards to illegal reconstruction in suyog society mahada Bimbisar 25A 102 .They are removing all internal walls pillers to get one extra room in 1BHk kindly request to take actions as early currently work is going on due to that we next door getting noise pollution
My father was residing in mhada row houses gorai 2 . After his death we want to sell the property . For tranfer of the title in my mothers name in society asked 15000 . Now we are selljng the property . For which we need some documentation help of the society. But again the secretary is asking for a donation whuch is illegal. Kjndly help us.

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