Mhada — Refund not received/ worst service from customer care and branch office

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Visited mahada office

I have submitted surender form and documents for kokan mahada lottery 2021 at bandra office on 17/2/2021 they said amount will get refund in one month z still amount is not refunded and when I again visited mahada office they are telling timing for refund they are telling call help desk and their help desk are also not receiving call...no help from mahada office customer care