Miracas.com — order not confirmed

Address:	Pune, Maharashtra, 411040
Website:	miracas.com

On 19.11.2017 while ordering shirts on miracas.com through net banking with paytm facility available at site, payment was debited rs. 1980 . paytm confirm me the order no is 141643x2 my paytm txn id is [protected] which is already transfered to miracas but i am not having any confirmation email or message for order to ship or money will be refund.also miracas customer care # also not working.

please help me for refund money or job delivery status otherwise i have to take another action for miracas to report FIR.